After a few years of disagreement because my wife wanted to downsize and I wasn’t ready for it, I finally gave in at the age of 78 and started get serious about looking for a smaller home a few months ago. Having got Hayward Fox to market our house twice in the past three years before getting cold feet and pulling out, I have to say that Darren has been incredibly patient with me. I am amazed that at no time did he display anything but courteous professionalism in dealing with such a fickle customer! When my wife and I found our dream home in January, Darren pulled out all the stops to get our house back on the market as quickly as possible. The good news is that contracts were exchanged in late February and completion was achieved before the end of March. Darren and the HF team gave excellent service and advice throughout this process – Well Done!