Extremely underwhelming. Put in an offer on a house in Worthing (Poulters Lane), the agent said there was another viewing going on so didn't put the offer to the owner until we chased at 5pm (we put in the offer at 09:10 the same day). They were hedging their bets and hoping for two offers. Turns out they didn't get an offer from the other buyer and the property remains on sale as we retracted our offer the next day as we lost all faith in the agent - everyone loses when the agent isn't worth their salt!
Reply from Webbers Estate Agents Great Torrington: Good Afternoon Mr Coe,
Thank you for taking the time to bring this to our attention. We are sorry to hear you were underwhelmed with the service you received from Bacon and Company.
We pride ourselves on the highest standards of customer service and are saddened to hear of your dissatisfaction on this occasion.
All offers are put forward to our Vendors at the earliest opportunity without fail. We can confirm your offer was submitted to the Vendors who needed an opportunity to consider. As you point out, your offer was withdrawn before a decision could be made.
We would however like to take this opportunity to wish you every success with your continued property search and if you would like to discuss this matter further, please don’t hesitate in making contact.
Kind regards,
Bacon and Company
