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John Alexander - Colchester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have been using John Alexander to rent properties locally for about 3 years. Not only have they obtained some perfect tenants but they are also on the end of the phone for any additional support or local recommendations for contractors. I have no hesitation in highly recommending both Jacqueline and Amber for lettings in the area.

Reply from agent

I'm sorry that you feel that you have had a bad experience. Hard to comment because you are indeed anonymous. Your main concern appears to be the fact that you are being pursued for unpaid service bills. You are responsible for services including council tax until the tenancy conclusion. It is your responsiblilty to communicate with service providers including the local authority regarding council tax. You should have provided them with details of your student status. Your obligations are clearly stated within the signed tenancy agreement and from your comments, it appears that you have not adhered to them. If water was included in your rent, then you must let me know which property it relates to and we will be able to clear the matter up immediately. However, I believe it is highly unlikely that we have advised you that you are not responsible for water services and we most certainly would never advise you that we would cover the costs. That is nonsense. Additionally you have made a FALSE ASSERTION regarding a breach of data protection regulations. We have not and if you believe we have, then you should report us immediately rather than make public statements that cannot be adequately answered. I am unable to comment on the heating/hot water comment. We are obligated to contacting our clients before proceeding with repairs. I am also unsure if we were responsible for management of your tenancy. The tenancy may have been manged by the landlord directly? In summary, if we are at fault, then we are happy to rectify the situation and resolve the matter. Therefore I propose that you contact us directly and we can properly investigate the matter, which is currently ambiguous to say the least.

5.00 /5

I have been using John Alexander to rent properties locally for about 3 years. Not only have they obtained some perfect tenants but they are also on the end of the phone for any additional support or local recommendations for contractors. I have no hesitation in highly recommending both Jacqueline and Amber for lettings in the area.

5.00 /5

Dealt with a gentleman called Craig when we were selling our house in Tiptree. He was very helpful with his expert advice as he has decades of experience in this field. We found this firm to be professional & honest. I would highly …

5.00 /5

We moved house with John Alexander three years ago and they were truly excellent! We had help, support and encouragement at every turn and were kept informed throughout every stage of a very difficult move. They know the area and their job inside out and in my opinion no other estate agent can compare with their sound knowledge and aptitude for bargaining. They were worth every penny of their commission.

Reply from agent

Hi Mr Kane - many thanks for your review - much appreciated. Hope all is well with you & best wishes from everyone in the office.

5.00 /5

We moved house with John Alexander three years ago and they were truly excellent! We had help, support and encouragement at every turn and were kept informed throughout every stage of a very difficult move. They know the area and their …

Reply from agent

Hi Mr Kane - many thanks for your review - much appreciated. Hope all is well with you & best wishes from everyone in the office.

5.00 /5
30.07.2019

Excellent one to one service

5.00 /5

Great estate agent would recommend

5.00 /5

I have found the staff at John Alexander Estate agents to be very helpful and friendly. I would recommend them.

4.90 /5
13.10.2022
House sale

I have used John Alexander estate agents twice now, for both selling and buying properties. Each time I have found they have gone above and beyond to help us with any issues or problems that have arisen. Extremely professional, knowledgeable and keep in contact with you at every stage. Could not recommend Craig or Amber highly enough. Definitely recommend

4.90 /5
13.09.2021
Great service!

I recently bought a house through John Alexander in Tiptree and was really impressed by the professionalism and knowledge of everyone I dealt with. I found them friendly and helpful, appreciated their support throughout the process, and would happily recommend them!

Reply from agent

Hi Kathryn, thank you very much for your kind words.

Contact details
Sales Phone:

01621 814 334

Lettings Phone:

01621 814334

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

99 London Rd, Colchester, CO3 0NY, UK

John Alexander Estate & Letting Agents Established as an estate agency in 2006, John Alexander Estate Agents have continued to evolve and specialise in sales, lettings and property management.

Our team

Joseph Cater

Trainee Sales Negotiator

Amber Whymark

Senior Sales Negotiator

Craig Ganderton

Property Ombudsman Sales
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available