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John Alexander - Colchester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
30.09.2021
Excellent Service - would not hesitate to recommend

We have just successfully sold our house with John Alexander. Our first contact was with Craig, who really put us at ease and provided us with a very fair valuation on our property and really filled us with confidence that we would be able to sell. Sure enough Craig was correct and we sold very quickly with a price that we were more than happy with. Ryan and Amber were also fantastic thought the whole process, coordinating all the visits by prospective buyers and helping us to manage the process through to exchange/completion. Throughout the while process we were very impressed with the communication. Nothing was too much trouble and we were contacted very quickly once we had left a message. We would have no hesitation in recommending John Alexander as an Estate Agents. They are extremely professional, courteous and approachable. Thank you for all your help!

Reply from agent

Hi Tim, Thank you for your kind words and it was a pleasure working with you. Enjoy your new home and if you are ever in the area, feel free to pop in and say hello.

5.00 /5
27.09.2021
Feedback

Excellent service

Reply from agent

Hi Sharon, Thank you for your kind words.

5.00 /5
24.08.2021
Fantastic service

I couldn't recommend John Alexander Estate Agents enough! Ryan was absolutely fantastic to work with, he really couldn't do more to help us. He was very quick at responding and kept us in the picture the whole time which we really appreciated. A great professional! We knew we were in safe hands!

Reply from agent

Hi Zoe & Robbie, thank you very much for your kind words and we look forward to working with you in the future.

5.00 /5
21.07.2021
Fantastic service.

I have recently sold my property through the above Estate Agency and the service has been top notch. They were happy to conduct the viewings, which were mainly done by a wonderful young lady called Amber who was an absolute delight. I have also had an enormous amount of assistance from a young chap called Ryan Downing who has been there on the end of the phone whenever I have a problem. Nothing has been too much for him and he is so polite and cheerful. He is a joy to speak to and always makes me feel better. I don't think I could have gone through this without him. A quick mention for Craig who has been professional from the start and does a great job. Thank you everybody.

Reply from agent

Hi Jan, thank you for the lovely words and it has been a pleasure working with you. From all the team at John Alexander

5.00 /5

Having just purchased a property through John Alexander I would highly recommend them. Our main contact was Amber , our purchase was quite 'challenging 'at times and Amber was always a pleasure to deal with. She liaised with our solicitor and really went the extra mile to help us, it took almost 6 months but she got us there in the end!! Thank you Amber 🙂🙂

5.00 /5

Dealt with a gentleman called Craig when we were selling our house in Tiptree. He was very helpful with his expert advice as he has decades of experience in this field. We found this firm to be professional & honest. I would highly recommend an experienced agent to ensure you get the best price for your house. Thank you for everything!

5.00 /5

Have rented a few properties through John Alexander and found them exceptionally professional and helpful in finding the right tenant. Jacqueline and Amber go out of their way to advise and support me in the whole process.

Reply from agent

Thank you Nina, thank you for your kind words. I hope we can be an assistance in the future.

5.00 /5

Can't fault Ryan at the Tiptree Branch he responsiveness and knowledge of the market has secured us a sale and purchase within a week! Great service really friendly and polite - highly recommend.

5.00 /5

I have been using John Alexander to rent properties locally for about 3 years. Not only have they obtained some perfect tenants but they are also on the end of the phone for any additional support or local recommendations for contractors. I have no hesitation in highly recommending both Jacqueline and Amber for lettings in the area.

Reply from agent

I'm sorry that you feel that you have had a bad experience. Hard to comment because you are indeed anonymous. Your main concern appears to be the fact that you are being pursued for unpaid service bills. You are responsible for services including council tax until the tenancy conclusion. It is your responsiblilty to communicate with service providers including the local authority regarding council tax. You should have provided them with details of your student status. Your obligations are clearly stated within the signed tenancy agreement and from your comments, it appears that you have not adhered to them. If water was included in your rent, then you must let me know which property it relates to and we will be able to clear the matter up immediately. However, I believe it is highly unlikely that we have advised you that you are not responsible for water services and we most certainly would never advise you that we would cover the costs. That is nonsense. Additionally you have made a FALSE ASSERTION regarding a breach of data protection regulations. We have not and if you believe we have, then you should report us immediately rather than make public statements that cannot be adequately answered. I am unable to comment on the heating/hot water comment. We are obligated to contacting our clients before proceeding with repairs. I am also unsure if we were responsible for management of your tenancy. The tenancy may have been manged by the landlord directly? In summary, if we are at fault, then we are happy to rectify the situation and resolve the matter. Therefore I propose that you contact us directly and we can properly investigate the matter, which is currently ambiguous to say the least.

Contact details
Sales Phone:

01621 814 334

Lettings Phone:

01621 814334

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

99 London Rd, Colchester, CO3 0NY, UK

John Alexander Estate & Letting Agents Established as an estate agency in 2006, John Alexander Estate Agents have continued to evolve and specialise in sales, lettings and property management.

Our team

Joseph Cater

Trainee Sales Negotiator

Amber Whymark

Senior Sales Negotiator

Craig Ganderton

Property Ombudsman Sales
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available