I recently had a horrible experience renting through this rental agency. Despite promptly filling out all the necessary paperwork, they ignored our form. Their communication was absurdly poor. The agents looked us straight in the eye and lied to us. It was very frustrating to deal with such an unprofessional company providing terrible service. Other agency I have spoken to have been an order of magnitude better - responsive, efficient and honest. providing terrible service.

Recently tried to rent a new property to facilitate a relocation with work and have found the employees I dealt with over email and phone to be incredibly incompetent. I had filled out forms in a prompt manner and was to discover days after that they had been ignored / lost. Ridiculously bad communication, in which I would not be aware that my application was not successful or that a property was no longer available up to a week later. It is a shame that This letting agents seem to get a majority of the business as I have found that every other Letting agency I contacted was miles better and very helpful.NegativeResponsiveness, Quality, Professionalism