Recently tried to rent a new property to facilitate a relocation with work and have found the employees I dealt with over email and phone to be incredibly incompetent. I had filled out forms in a prompt manner and was to discover days after that they had been ignored / lost. Ridiculously bad communication, in which I would not be aware that my application was not successful or that a property was no longer available up to a week later. It is a shame that This letting agents seem to get a majority of the business as I have found that every other Letting agency I contacted was miles better and very helpful.NegativeResponsiveness, Quality, Professionalism