We used James Winn to purchase a property and the service was generally quite poor. Communication is very weak, and despite several calls, call backs to answer any queries were very infrequent. The team seemed very unorganised with little handover. The sales negotiator only worked part time, which does not work when purchasing a house when questions can crop up at any time, especially if handover is lacking. The day we were completing communication with us was very poor. Leaving us confused as to what was going on, and when to pick the keys up. Very little support, and no one actually checked to see if we received the keys after getting them from the vendor. I have not heard from James Winn since. Unfortunately I will not be recommending James Winn to any friends, colleagues or family due to the poor service.
Contacted about viewing if we can attend next day on specific time , I replied 2min after and no contact no confirmation etc . Very Unprofessional and we will be not attending anymore and do not wish to have any more business with them .
I wouldn’t have them sell a second hand fridge after the awful experience I have had with them
Awful..Simple advice... DO NOT USE where they profile tenants to be picked up by owners. This is an illegal practice. Owners can define the requirements, but should noyt govern the estate agent's independent offer. James Winn simply rig this with owenrs as confirmed to me.
Unknown
2 Bakers Alley, 29 Market Place, Thirsk, YO7 1HD, UK, YO7
Website:
http://jameswinn.co.ukames Winn Estate Agents was founded in 2005 in Thirsk, North Yorkshire. Acquired by The Castledene Group in 2020, James Winn has grown into one of North Yorkshire’s leading estate agencies, opening a second branch in Northallerton’s prime high street location. Together, both James Winn branches provide honest, high-quality customer service for clients in Thirsk and Northallerton interested in buying, selling, or letting their property. Our team of experienced estate agency professionals are ready to assist you at any stage of your home buying or selling process.
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