Jo on the sales progression team has been great from start to finish. To say our sale was tricky and emotional would be an understatement, after nine months we have exchanged today. Thank you Jo for all your help and support, especially help pushing along the other parties, at times there have been tears of frustration (on my part) but Jo kept calm with a level head, I don't know how you do it. You really do appreciate a big glass of something sparkling. X

Highly professional, friendly and helpful - just some of the positives I can speak to regarding our experience of working with Richard James. Couldn't do enough for us, which was much appreciated. Will definitely recommend to others looking to sell their property.PositiveResponsiveness, Quality, Professionalism

Richard James' Highworth branch is certainly a refreshing change from the normal High Street Estate Agents making any dealings with them a truly unique and friendly experience. The team go above, beyond and further for you to make sure that you are informed and more importantly are honest and open with the customer at all times. I am particularly grateful for my dealings with Fredy and then the Progression Agent, Jo Costin. Both Fredy and Jo have been incredibly flexible and accommodating. Often emailing us even after the doors are closed to provide us with any update promised. The both of them are incredibly friendly and in all honesty, nothing short of wonderful. The service they provided was exemplary and I am so grateful to have had this team working on our case. I would like to express my sincerest gratitude for their hard work and their constant contact. They made the entire process so much easier. If looking with Richard James Highworth, I would highly reccommend Fredy & Jo... the dream team!

We were the buyers in the exchange and throughout the process everyone at Richard James was very helpful. Our point of contact was Matt Harman who was almost always available and very helpful. He was more than happy to ask the sellers questions on our behalf. When he wasn't available other members of the team were happy to answer questions or leave a message for Matt, who got back to us promptly. Overall an excellent experience!PositiveResponsiveness, Professionalism

Where to start! The brilliant team at Richard James were fantastic from the start from the front facing team to back office. Excellent communication every step of the way, friendly, purposeful and helpful - we felt fully supported from the offset. It was sometimes rather stressful with buyers and the market but Nick and Fredy were always consistently hard working. Absolutely recommend Richard James to any sellers. Testament too, working during the pandemic which bought other challenges. We are truly grateful and can move on to our next adventure! Huge thanks to an amazing, dedicated team, Vicki and StevePositiveResponsiveness, Quality, Professionalism, Value

Avril

Was a great experience as a first time buyer Avril brown was very knowledgable of the area and provided us with all the information we needed, will definitely enquire and hopefully buy with her again👍 …

Avril Brown was very helpful, professional and went above and beyond to make sure my parents had a smooth house sale, would highly recommend anyone selling or buying their home to speak to Avril at Richard James.