We recently sold our property with Miles Byron and would highly recommend Richard to anyone looking for an estate agent you can trust and who will keep you updated throughout. He went above and beyond to ensure the process went smoothly from marketing our property, viewings, ensuring we got the best price/buyer and answered all questions no matter how big or small. He is friendly, approachable, thoughtful and genuinely cares. Thank you again Richard 😊
Excellent knowledge and professionalism from Richard - customer service to an exemplary degree- truly outstanding personalised service of the highest standard. A thoroughly lovely man who clearly loves getting it absolutely right and who treats his clients with respect and kindness. People don't buy and sell their homes every day, it's a massive deal for most of us and reasons for moving are varied and sometimes complex ... and almost always highly charged emotionally! Richard is totally brilliant with people, brings a wealth of experience and expertise to the buying process and we thoroughly recommend Miles Byron without hesitation.
Choosing Miles Byron has been the best decision we have made. From round the clock communication to fantastic professionalism, working with Richard has made selling our house seamless. We have worked with Richard twice over the years and would not hesitate to work with him again. I would highly recommend Miles Byron to all my friends and family - the service you will receive is personalised to you and you will remain a high priority to Richard throughout the sale. Thank you again Richard for all you have done!
Hands down the best estate agent we've ever had the pleasure of dealing with. We wouldn't be in our dream home right now if it weren't for Richard at Miles Byron. He matched us perfectly with this house and made sure the purchase process was as smooth as possible. He was always available to answer questions and just made the whole process much easier than we've experienced in the past, and along with the personal touches he puts in, we would absolutely recommend him to anyone looking to move! Thank you Richard.
We would 100% recommend Richard. He sold our house quickly in 1 open day. His Photo’s and Video were brilliant, he took time and went out of his way to make sure we had the best representation of our house. Richard was always easily contactable, even at weekends and evenings and offered a friendly personal service. He went out of his way to chase problems with solicitors to ensure the sale ran as smoothly as possible. We would use Richard in any future house sale and would highly recommend him to friends and family.
What can I say, from the time we met Richard when he came to value our property right through to completion, he was the epitome of professionalism. His valuation was realistic, he didn't waste ours or his time by over valuing the property just to get the instruction, which unfortunately happens way too much in this industry. His approach to marketing was first class, saving us a considerable amount of money by not using, so say professional photography, and our property was presented to the market in its best possible light, with picture quality superb and floorplans accurate. Richards communication throughout the process was flawless, he didn't waste our time with nothing phonecalls, the feedback we received was always constructive and to the point. Unlike many agents he kept this standard up throughout the process until the day of completion. He went above and beyond and I really can't recommend him highly enough. Many thanks Richard for making a potentially stressful process stress free. Good luck in the future, I have no doubt that if you keep up that standard you will become an even greater success than you already are.... Many many thanks Gavin and Jill
We are really pleased and grateful for having an opportunity of buying our first house through Richard. He is an amazing, kind, warm person, and a professional and passionate agent. He really understands the challenges we- the buyers, but also the sellers- need to deal with in the current market. To be honest, I really don't know when Richard finds his time to sleep, he has been always available, super responsive, friendly and full of understanding. Richard very quickly responded to our first viewing request, all went smoothly, staring from the email confirming our viewing, a phone call to double check we are still interested, till the moment we entered the property. We have been searching for a house to buy since October 2021 and we met many agents, but there is something special about Richard which makes you feel safe the moment you start interacting with him. What really impressed us was the time he has given us for the initial viewing, it was 30 minutes, not 15 like it usually happens with other agencies. Richard knew so much about the property we were interested in buying, about the vendors and their buying situation. Richard gave us time while viewing, so that we can "feel" the house, but he was also all the time ready to answer every question we might have had. Eventually, to make our story a little shorter, we managed to get our final offer accepted on this property. That is however not the end of the story.... after about 3 months we found out that the sellers decided not to sell, because they were unable to find a house in their dream location- Cornwall. What touches us till today is, it wasn't just us who were devastated, it was also Richard who took this situation very personally. He showed us so much care and support. What is incredible about Richard, he started searching properties for us to buy, all meeting our requirements, but even those- who were not being sold by his agency!!! How honest and amazing this is?! Richard has been sending us properties which were new to the market (also from other agents) at least once a week since then. I am simply speechless.... this is how Richard cares about his customers, people, everyone around him. I am so glad we could meet Richard, because it's a blessing and unfortunately a rare circumstance nowadays, that you meet people who respect you despite anything and everything, who support and understand you and who help without expecting anything in return. Richard is selfless, professional, dedicated and passionate. If you are a buyer or a seller- you are in safe hands if you happen to work with Richard. Thank you, Agata and Mohit.
Richard has been really attentive from the minute we met him right to the end. This personal service is not something you get with other larger estate agent firms and it’s been invaluable. His down to earth approachable nature makes the whole process feel less daunting. He has helped answer all of our queries speedily, enabling the purchase to move forward as quickly as possible, and he’s gone over and above to help us to even get quotes for bits and pieces of work that needed doing on the house we were purchasing through his various contacts within the trade (as we had none!). He not only supported us with our purchase but we also selected him to sell our property which he did an incredible job of putting together a great description , really high quality photos and run a whole day viewing with several interested parties landing us a sale with very minimal disruption to our lives. Would definitely use Richard again and highly recommend Miles Byron Estate Agents
Richard has been incredible throughout the purchase of my new house. He’s always been available at the end of the phone, helpful in sharing his knowledge and experience of the whole process and very professional. He’s gone over and above the estate agents I used for my house sale. I wouldn’t hesitate in using and recommending Richard at Miles Byron in future.
We were very lucky that we had Richard from Miles Byron as our agent for the purchase of our new home . Firstly Richard is very experienced and has been on the circuit for a very long time. He understands the processes extremely well, he understands and appreciates the client's needs and he has an amazing network he could call upon at every step of the way, especially when we were experiencing challenges. In addition to all of this, the support that Richard offers through this process is really tremendous. It is really great to get the level of personalised service and support that Richard offers. It makes you feel that your Agent is also invested in getting you settled into your new home ! This is in complete contrast to some of the large organisations in this space who completely forget about you once an Offer has been Accepted (which we had the misfortune of experiencing on a previous occasion). We will be definitely recommending Richard to our family and friends . We would highly recommend Richard to anyone who is looking to buy or sell their property ! If you are looking for someone who will be invested in your journey to buy or sell your property , Richard is the person i would reach out to :-)
105 Victoria Road, Old Town, Swindon, Wiltshire, SN1 3BD, UK, SN1
Website:
http://www.milesbyron.comMILES BYRON are a local and independently owned estate agency who are located in Swindon, Old Town in Wiltshire. They serve and sell all types of property throughout Wiltshire & The Cotswolds. They provide FREE property valuations and specialise in residential property sales. We pride ourselves in our customer service, and have a wide range of services available to suit all needs. From buying your first home to purchasing an investment property as well as providing a variety of marketing methods such as the offering of professional photography, virtual tours, accompanied viewings as well as virtual and live viewings via social media website portals. We are able to source Energy Performance Certificates for very competitive prices, provide you with a list of reputable and well established solicitors we work alongside for your conveyancing, once you have agreed a sale on your property. We can put you in touch with a reputable financial/mortgage advisor who can qualify you as a buyer/seller and in turn they will put you in the most favourable financial position to negotiate on your next home. In addition we can recommend some reputable and reliable RICS surveyors (Royal Institution of Chartered Surveyors) and even put you in touch with local and competitively priced removal companies, so that you are well prepared for that 'BIG' moving day of yours! We believe in traditional, straight forward and transparent business with all of our clients throughout the entire moving process. We personally create and tailor our terms and conditions when selling your property. Ensuring they are totally bespoke to you.
Director / Property Professional