Just a big thank you to Richard at Miles Byron for his help in selling my flat.
Richard found a buyer in less than a month, which was a remarkable result.
What stood out to me most was his approach to viewings. Unlike my previous agent, who would often spend only a few minutes with prospective buyers, Richard always took the time to properly show the property, answer questions, and engage with viewers. It was clear that he was genuinely committed to achieving a sale rather than simply arranging viewings.
I also greatly appreciate his communication throughout the process. He was always available when needed, and if he couldn't answer immediately, he consistently returned calls promptly and kept me updated.
Thank you again for your professionalism, dedication, and hard work. I would have no hesitation in recommending you to anyone looking to sell their property.
Richard is the joint best agent I have ever worked with.
He is so hard working for you.
He acts quickly.
He communicates.
He does his best to move things along.
Delightful.
Richard did a great job, despite the slowness of the solicitors, in our flat sale. He answered every message, day or night.woukd definitely recommend.
Abbey
I was a tenant with Newman for 2 years and had no issues with them.
The property was well looked after when we did the viewing and clean to an acceptabled level, similar to when we moved in (I don't believe a professional …
Do not rent from this company. Awful experience, hard to get hold of and don't fix any issues in reasonable time. Rented for 3 years and they tried to get £500 of our deposit after leaving the place professionally cleaned with receipts. Disputed through TDC and got most of it back - don't put up with these people.
Richard was not professional in our dealings with him. In a long chain it took 8 months from offer to move and he was absent for so much of the time that I negotiated a commission discount after four months. He readily agreed because he had …
Reply from Miles Byron: I am sorry. I do not know who you are and I do not appreciate fake reviews on my google page. Please remove with immediate effect
I would give zero stars if it were possible. I would urge anyone to stay away from properties managed by them. We received a property that was not cleaned and was also utterly filthy upon moving in. It also had plenty of structural issues that were never disclosed, leading to issues such as leaks and structural damage. These were never fixed while we were there since it takes so long for them to provide people to check up on the property.
Additionally, note that they will take an exorbitant amount of money for the cleaning fee at the end - we spent days cleaning the property before moving out and nearly £400 was still taken from our deposit purely for ‘cleaning purposes’. You will lose much of your deposit and unless you go for a legal dispute, there is nothing you can do about it.
Avoid at all costs.
The worst customer service and worst agency to rent through. After then end of my tenancy they urged me to return keys, before checking on property state, and then accused me of non- existent damages, fortunately I had video records of everything in the flat before I leave. They refused to return my deposit until I went through a complaint to the deposit scheme. Very rude and never fixed any issues I reported in the property. I highly disrecommend
About Miles Byron
MILES BYRON are a local and independently owned estate agency who are located in Swindon, Old Town in Wiltshire. They serve and sell all types of property throughout Wiltshire & The Cotswolds. They provide FREE property valuations and specialise in residential property sales.
We pride ourselves in our customer service, and have a wide range of services available to suit all needs. From buying your first home to purchasing an investment property as well as providing a variety of marketing methods such as the offering of professional photography, virtual tours, accompanied viewings as well as virtual and live viewings via social media website portals. We are able to source Energy Performance Certificates for very competitive prices, provide you with a list of reputable and well established solicitors we work alongside for your conveyancing, once you have agreed a sale on your property. We can put you in touch with a reputable financial/mortgage advisor who can qualify you as a buyer/seller and in turn they will put you in the most favourable financial position to negotiate on your next home. In addition we can recommend some reputable and reliable RICS surveyors (Royal Institution of Chartered Surveyors) and even put you in touch with local and competitively priced removal companies, so that you are well prepared for that 'BIG' moving day of yours!
We believe in traditional, straight forward and transparent business with all of our clients throughout the entire moving process. We personally create and tailor our terms and conditions when selling your property. Ensuring they are totally bespoke to you.
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