Tenancy nightmare – dishonest landlord and poor agency support. I strongly advise caution before renting from Homefinders Swindon or landlord Mercedes Parker. We rented a 2-bed semi-detached property on Glenmore Road, and the way the tenancy ended was appalling. After vacating the property, the landlord attempted to deduct over £600 from our deposit using undated photos taken nearly two weeks after we left, fake-looking invoices, and a so-called "check-out" that was nothing more than a copy of the original check-in with a few edited photos. There was no proper check-out report done by any independent party. Despite all of this, Homefinders supported her claims and delayed returning the undisputed portion of our deposit — even underpaid us, knowing we had just had a newborn and were financially stretched. The case went to the Tenancy Deposit Scheme, and we won 100% of the disputed amount. The adjudicator ruled her evidence was inadequate, unreliable, and circumstantial. If you're considering renting through this agency, protect yourself. Document everything, and don’t expect fair treatment when your tenancy ends.