Hello, I just wanted to tell you how satisfied i am with your branch in Swindon, especially Laura Barker! she gave me the most amazing customer service and support while i was renting from you guys, i left the flat and the UK a month ago and she still support and reply in the best way a customer can have, so cheers guys and know you have a very loyal customer because of her, definitely recommend Belvoir to friends and work partners for their employees!
Poppy was fantastic throughout the whole purchasing process. She was brilliant at liaising with the vendors and keeping an open stream of communication, as well as chasing down solicitors and updates. The whole process took a lot less time than expected, largely due to her being so efficient.
Just a quick note to say a "BIG" thank you to Poppy for all her patience and drive to act on my behalf to ensure my purchase of my property went through as smoothly as possible. Her professionalism and drive has made my whole experience of buying a property pleasurable.
Thank you thank you!! Poppy was absolutely brilliant throughout a torturous 8 months trying to sell my flat. She managed to find a buyer quickly, but then solicitors slowed the whole process down She constantly kept the pressure on the solicitors and it finally paid off. Without Poppy the sale would have fallen through. She is a STAR!!!
After letting one of our properties with Belvoir we decided it was the right time to sell so let Belvoir manage this also. They have been great from both a lettings and sale point of view. Poppy has kept us updated throughout the whole process, and liased with all parties involved. From initial viewings to completion the experience was great. Definitely recommend.
I tried to rent property with gumtree but I didn't have any luck. I so tried Belvoir and I have to say I'm really impressed with their level of service. Matthew met me on site to discuss options, and I found him to be extremely well informed and helpful. Poppy who dealt with prospective tenants is impressively on the ball and proactive with things I'd missed.
I have used Belvoir for both letting (as a landlord) and sales for over 15 years now and can honestly say that it's been a pleasure. I have just sold a property through them and had a few problems that were nothing to do with Belvoir. Poppy, my contact at Belvoir, was professional, helpful and at hand constantly. She went out of her way to help resolve my problems, kept the sale going and updated me constantly. I've had a lot of contact with estate agents in different parts of the country and Poppy was the best agent I have worked with. I would happily use Belvoir again and will recommend to anyone in Swindon that needs an estate agent.
From the first time I met Poppy I felt a warm connection. Little did I know that she was a classmate's of my eldest daughter and had family in the same Italian village as us. That's how good she made me feel from the start. Very warm and friendly, always smiling. This was not an easy purchase and that was all down to my circumstances. Poppy worked so hard to smooth things over and get the deal done. I think it was her personality that won over the concerns of my seller and as I said the issues with the sale were all at my door and not Belvoir's. She communicated with me on a regular basis and was always there for a chat. Today she rang me and sang down the phone to say we had completed. I must of been a nightmare for her, but she was so sweet and professional. I picked up the keys and she gave me a beautiful basket of flowers. She gave me a much needed hug as this was an emotional purchase. She didn't stop there by offering herself for a chat as she could see how I was. If you're looking for a firm to use, I can't see past Poppy and her colleagues. They were so nice and patient with me. I start a new exciting and scary journey today and Poppy has helped me on my way. Thank you x
Poppy at Belvoir was extremely helpful and friendly. It was completely thanks to Poppy that we found the house we have now made our home. She took the time to really help us find a property which fit our needs and criteria. I felt happy to call her when we had any queries and she was always very helpful. Poppy and Belvoir stood out from all the other estate agents as being genuine and helpful and so friendly. Belvoir is the only estate agents in swindon that I would 100% recommend.
Poppy worked really hard to find the perfect buyer for our house, which had become more of a challenge after several disappointing sales falling through earlier in the year. She was easily contactable, ensured everything was running smoothly and a nice, personable agent. This was important as we felt we could trust her and I think she’s a credit to Belvoir for this! Thank you again for all of your help!