We recently had the pleasure of working with Janine and Tom on the purchase of our home, and the experience was absolutely first-class from start to finish. Both were incredibly professional, approachable, and genuinely went the extra mile to make the whole process as smooth as possible. Janine kept us fully updated at every stage, always quick to respond and happy to explain things clearly. Tom was equally fantastic, proactive in dealing with any issues and they both sure everything moved forward without delay. As there were six properties in the chain it wasn't a straightforward process, but together they made what could have been a stressful experience feel straightforward and well-managed. We would highly recommend Janine, Tom and Smiths Estate Agents to anyone looking to buy or sell a property — you’ll be in very safe hands with them.