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Smiths Sales & Lettings Agents in Swansea

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

As a buyer, I've had a terrible experience. I put an offer in and details were given in writing over a WHATSAPP account with a screenshot of DiP. And then I was checking frequently to see if the owner has replied if they accepted it or not. The very next day I'm having a text message saying they have accepted another offer and they won't even tell me what the next offer should be to top it and says the owner would not be accepting any other offers. What if I am willing to pay higher than the market price. If I am seller I definitely wouldn't want to miss that opportunity and would expect them to earn the maximum I can earn for selling my property and not shutting off people who would be willing to pay more. Really terrible experience.

Reply from agent

Totally understand how disappointing these things can be. A much higher offer was accepted. We take all feedback very seriously and will investigate the full process and if there was anything we could have done better. Unfortunately a strategy of putting in a low ball offers can result in no further negotiation as your offer could appear to be so far out. Ultimately its the sellers decision. Therefore this isn't warranting a bad review on us. I'd respectively ask that you remove this review.

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Unit 4 270 Cockett Road, Swansea, SA2 0FN, UK, SA2

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