Myself and my partner had a viewing booked, and confirmed, for a property. My partner had a confirmation reminder this morning prior to our viewing. We arrived, 13.25 for viewing at 13.30. no sign of estate agent. 5 minutes past our time , we rang agent. The person who was supposed to be showing us property would ring us back. 15 minutes later, after us waiting outside property for 20 minutes we were called back by rhys. He had different time in his diary to what we had confirmed by email!! But property was under offer so we would not be viewing anyway.. No cancellation phone call prior to appointment i found this to be totally unprofessional.