Originally, we went to view a property that Ben was the agent for, after this we made the decision that we wanted Ben to sell our home. After the initial conversation, it was clear that we certainly made the right choice and that Smiths would provide a much better service than other agencies we had spoken to; they were certainly right about this. From start to finish we had no concerns, everything was efficient, well communicated and there was an overall exceptional quality of service. Our property sold within the first set of viewings for a price that exceeded our expectations, there was no back and fore, just a quick and simple conclusion. I think this is the best possible scenario for anyone selling their home! Ben and rest of the involved company went above and beyond, helping to chase things along with our purchase property, offering advice and generally helping to move things along as much as possible. There were many complications with our purchase property, without Smiths & Ben I feel it would have been an extremely difficult and stressful period for myself and my pregnant wife. Months after our sale had completed Ben & Smiths got in contact to congratulate us on the birth of our son and also delivered some gifts, so not only is the service from start to finish, but the aftercare meets these levels also. We couldn't be happier, when we move on to our next home we will certainly use Ben & Smiths to do so.PositiveResponsiveness, Quality, Professionalism