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Belvoir - Sketty

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Awful, terrible service! I have been trying to book viewing of a property that looks appropriate for my family for the whole day - I phoned all their phone numbers without any response but autoreply, I filled the online form on their website, then repeatedly contacted with their chat-bot/ someone called Lily on their website, but the only answer was that they knew my contact details and one of their staff would give me a callback ASAP! Still no sign of that “ASAP” by the end of the day. Not recommended, not even a little, for anyone wants to let a property! Zero stars

1.00 /5
06.09.2024

Absolute nightmare after renting with them still wont give my deposit back after 2 months saying the landlord needs to approve it! Currently wont answer the phone or any emails about the matter very disappointing. Would not recommend!!!

Reply from agent

Hello Anna, sorry to see your negative feedback. We completely understand your frustrations. As you’re aware, you’ve been speaking to our team this week who have explained the reasons why you’re yet to receive your deposit back. For clarity, there is a legal process to follow as the team have explained. We’re hoping to have this resolved for everyone as soon as possible. Many Thanks, the Belvoir Team

1.00 /5

Unprofessional don’t ever awnser the phone or get back to you

Reply from agent

Good Afternoon Aidan, we are truly sorry that you've had a negative experience in trying to reach us. We have a call answering service for calls that are not answered and so to hear that you were unable to reach us is disappointing and understandably frustrating. Our Head of Sales and Lettings Manager has asked that if you would kindly email her at kirsty.macdonald@belvoir.co.uk she will help with your query and of course look into why you were unable to reach us. Many Thanks, from the Belvoir Team

1.00 /5
09.11.2023

Myself and my husband would not recommend Belvoir for anyone looking to rent. We have had nothing but issues throughout tenancy and are still having issues now trying to get our deposit back. Absolute nightmare.

Contact details
Sales Phone:

01792 001001

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 13:30
Address

45 Gower Road, Sketty , Swansea, SA2 9BX, UK

Following the success of Belvoir Swansea Estate Agents and Letting Agents which opened in 2010, we opened our Sketty branch in July 2020. Our business is based on traditional values with a contemporary approach. Whatever your situation or requirements, our aim is to provide you with a professional service based on quality customer care, expertise and knowledge. Our Services and Expertise Sales across Swansea, Mumbles and Gower Lettings across Swansea, Mumbles and Gower, specialising in the professional and corporate rental market A vast selection of properties such as Swansea city centre and Swansea Marina apartments to detached homes in Mumbles Swansea buy to let consultations and advice Experts in the field with a wealth of local knowledge Locally owned but part of a national network Regulated by Propertymark & The Property Ombudsman with full Rent Smart Wales accreditation and licencing. Multi-award winning with an average five-star customer rating. If you’re new to the area and looking at renting or house buying in Sketty or you’re a Landlord or Vendor, please feel free to get in touch with our team. We would be happy to help and discuss all of your property requirements with you.

Our team

Emma Penhallurick

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display