I had a great experience with Natalie Ewes - extremely helpful throughout the process!
It's a professional team
Despite a few tricky issues with the building our flat is in and previous tenants, Tonte (the Property Manager at Madley) was very helpful to assist us and always really on top of communications and updates. Really appreciated.
Great, simple and professional. Dealing with Madley Properties was simple and effortless.
Rojda has been extremely helpful,co-operative and professional throughout our experience. She is always very quick to response and made our moving experience very smooth.
This 2 star review was due to unprofessional dealings I have had with Natalie Ewans - the sales agent who double booked my viewing, and handed company documents over to me!
Extremely disappointing experience with this letting agency, particularly with the agent Grace. I had a property viewing scheduled and was already on my way when I received a cancellation call just 30 minutes before the appointment. No …
Worst agency - stay away from these criminals. As a former tenant, I would like to share that Chestertons tried to impose a rent increase that was at odds with our tenancy agreement. Not sure where you come from, but in most countries …
After 1 year of legal battle and differences, we have finally been able to recover our full deposit. This agency tried to impose a rent increase that was completely at odds with our tenancy agreement on us. They have continuously tried to manipulate, gaslight, and threaten us to accept this illegal rent increase for months. We reported them to the Property Redress scheme and won. After that, they tried again to steal our money through the tenancy deposit scheme. Good thing they were smart enough to communicate an internal email trail showing how their own legal counsel had told them that the rent increase they were trying to impose on us was illegal. So we won again :) But it has taken us hours and hours of discussions, education, and patience to get there. I would advise that you save yourself the trouble and not approach this agency with a 10 foot pole it will be the best decision you made on that day.
2 Plough Way, Surrey Quays, SE16 2EU, SE16
Estate agency, rethought We offer all the services you'd expect from an estate agent, and we love what we do, but we're not like other estate agents.