We have been so impressed with the excellent service we have received from Natalie Ewans at Madley in Surrey Quays. We have just purchased a house through them, and Natalie has been brilliant throughout. Very helpful, very communicative and always easy to contact. She's worked really hard to get our purchase completed, and has gone above and beyond to deal with a few issues which arose with great good humour. She is completely unflappable and an absolutely lovely person.

My experience with Natalie has been amazing. I don’t know how Natalie did it but she made the whole process of getting our amazing new place a DREAM. And it was so fast and easy, I have worked with agents back in Hong Kong in the past and they don’t even come close. She is extremely knowledgeable about real estate and guides her clients through the process with ease. Any issues that arise, Natalie can solve that fluff like it’s nothing. She knows when to be serious and also when to crack some sauce, she’s got some top notch banter. She’s extremely friendly and easy going. I’m very happy with her service and highly recommend her work.

We were super impressed with Natalie and Carolina. Every encounter with them were incredibly reassuring. They were helpful, responsive, friendly, professional and prompt at all times dealing with queries and answers. They did an excellent job and helped us successfully with our flat purchase. Thank you very much Natalie and Carolina. We would definitely and highly recommend Madley Surrey Quays.

Carmen is the best agent I've ever known. She is professional, responsive and patient. The fair price of my apartment is also a plus. We went through everything smoothly - from viewing to signing the tenancy agreement. Whenever I raised a question, she was always there for me. Special thanks, Carmen ;)PositiveResponsiveness, Quality, Professionalism

My girlfriend and I were looking for a house that met our requirements and, thanks to Carmen's help, commitment and professionalism, we were able to find it. We thank you for your support and patience with us.PositiveProfessionalism, Value

I recently signed a rental agreement for my new flat, and I dealt with Gytis throughout the whole process. He's been very responsive and patient till the very end when I was still missing a few urgent documents that he needed to complete my application. All the documentation the company provides alongside the contract itself is very clearly explained and I would definitely recommend it!PositiveResponsiveness, Professionalism

Me and my wife were dealt with by Carmen, she was very professional and very responsive, answering all our questions thoroughly. The whole process was very quick and easy and Carmen did everything she could to make it stress free. Highly recommended, if you want a stress-free move-in experience I'd highly recommend this agency and Carmen's expertise!PositiveResponsiveness, Professionalism