very expensive and lacking customer service.

This company is an absolute disgrace they take money from you and do not repay you after they admitted their error...they also don't repay you even after you get a judgement from court. Stay well clear if you are a decent landlord and don't want to be fleeced by them!

This company is an absolute disgrace they take money from you and do not repay you after they admitted their error...they also don't repay you even after you get a court judgement.Stay well clear if you are a decent landlord and don't want to be fleeced by them or get a bad name due to this company!

Keep away from them especially students, reported things and no one bothered to fix them and had to phone them numerous times to get my daughter bond/deposit back, they don't care as long as money is there, disgusting rip off merchants, put my daughters safety at risk not getting garage door fixed, thank god there wasn't a fire, they still kept £50 off her deposit, steer clear

This organisation in my opinion is nothing short of a sham. Throughout the life of the agreement didn’t uphold their own tenancy - left us without a working toilet/bathroom for almost a week with sewerage filling the yard, took an age to respond, just one example. Their ‘emergency’ number is never switched on - good luck with that. Then at the end they try and withhold a deposit without giving a reason why. Try to ask and the staff ignore your calls and your emails, are unprofessional, rude, deceitful and don’t uphold even a low level of standards. The company director Juli doesn’t even know the law surrounding her own business. It’s laughable really. Signed up to the property ombudsman but refuse to allow you to complain, and do not provide you with a response as mandated by TPOS... Why even advertise this on your shop window? The staff have also rated this page 5* to try and boost their google reviews, that’s false. Just read some of the actual detail. Avoid this company like the plague. God awful, likely be taking legal action against the landlord if their ignorance continues.

Pathetic Customer Service. Left 4 messages for a call back and 2 emails in regards to two property offers. The director of the company (Juli Poulton) doesn't have the decency to reply or call back! Not surprised after reviewing other comments below about her. Reeks desperation when you have to ask your own staff to leave 5* reviews!!!

Complete rip off, refused to provide receipt of a refund my 9 month pregnant niece was due, came up with a number of different excuses and still no receipt and still no refund. Do not use this company.

This organisation in my opinion is nothing short of a sham. Throughout the life of the agreement didn’t uphold their own tenancy - left us without a working toilet/bathroom for almost a week with sewerage filling the yard, took an age to respond, just one example. Their ‘emergency’ number is never switched on - good luck with that. Then at the end they try and withhold a deposit without giving a reason why. Try to ask and the staff ignore your calls and your emails, are unprofessional, rude, deceitful and don’t uphold even a low level of standards. The company director Juli doesn’t even know the law surrounding her own business. It’s laughable really. Signed up to the property ombudsman but refuse to allow you to complain, and do not provide you with a response as mandated by TPOS... Why even advertise this on your shop window?The staff have also rated this page 5* to try and boost their google reviews, that’s false. Just read some of the actual detail. Avoid this company like the plague. God awful, likely be taking legal action against the landlord if their ignorance continues.