Michael Robinson and Jackson, Strood have recently sold a vacant property for me. I live two hundred miles away. Right from the start Nancey was far more professional and knowledgeable than the other two agents that valued it. Unfortunately the first sale fell through. They held an open day a few days later which resulted in three offers. I never had to do any chasing. Jade, was always so helpful and kept me up to date, as did Charley, Lee, Freya and Jack. I was very impressed with the whole team, not forgetting Reece the manager. I was an estate agent for 25 years and so know how difficult it can be at times. Hats off to all the team there.
Reply from agent
Dear Bee, Thank you very much for taking the time to leave such a detailed and generous review. We’re delighted that you were happy with the service provided by the Strood team, especially given the distance involved and the challenges along the way.
It’s great to hear that Nancey’s knowledge and professionalism stood out from the start, and that the team were able to regroup quickly after the first sale fell through and achieve multiple offers following the open day. We’re particularly pleased that communication was consistent and proactive throughout — Jade, Charley, Lee, Freya, Jack and Reece will all really appreciate your kind words.
Coming from someone with 25 years’ experience in the industry, your feedback means a great deal to us. Thank you again for trusting Michael Robinson & Jackson, and for your high praise of the whole team.