Hi Fiona, Thank you for sharing your experience with us. We are delighted to hear that despite the challenges you faced, Jade was able to provide the support and dedication needed to see you through to the end of your home-buying journey. It's truly rewarding to know that Jade's efforts, determination, and constant communication made such a positive impact. We strive to provide exceptional service, and your feedback confirms that we are achieving our goals. We appreciate your kind words and are grateful for the opportunity to assist you in finding your new home. If there's anything more we can do for you in the future, please don't hesitate to get in touch. Kind regards, Team RMJ Strood