This was the worst agency I have ever dealt with. It felt that because I could not afford a higher-priced property, I was not treated as a genuine potential client at all. I contacted them in July regarding a property they were advertising — and to this day, I am still waiting for the promised callback. Let this serve as a warning to anyone, whether buying or selling, considering using their services.
Reply from EweMove Strood & Rochester: We are sorry to hear that you felt your enquiry was not valued. We aim to provide every prospective buyer with the same helpful and professional service, regardless of their budget.
Having reviewed our records, we received two contacts from you. On 2 June 2026, we arranged a property viewing for you. Following your second enquiry on 13 June 2026, a member of our team returned your call and left a voicemail, but unfortunately we did not hear back.
We are sorry if there has been any misunderstanding and would still be very happy to assist you with finding a suitable property. Please feel free to contact our office so that a member of the team can discuss your requirements.
John McKenna
