Thank you Lee for your feedback, which is always welcome so that we can improve and enhance our buyers experience. I fully appreciate your frustration over the time it took to let you that the seller had gone with a different buyer, however they only came back to us today with their decision, which is when we called you. I do accept though that we may have been able to kept you better informed as to the delay and will consider on how we could have improved on your experience going forward. We were taking on lots of fantastic properties all the time and would be more than happy to work with you in the future. Best wishes, John