Martin & Co Stoke on Trent
Martin & Co Stoke on Trent
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1.00 /5
These estate agents were horrendous. I rented a house for two years while they were managing it, but not a single issue was ever fixed. Despite logging my complaints and calling them constantly, I went two weeks without a working toilet, which they seemed to deem acceptable. The house had severe dry rot and mould, and both the builder and damp specialist assessors advised that it was uninhabitable due to the damage. They refused to pay for any work, so they did nothing for another six months. I finally had no choice but to move out. Now, they are trying to hold onto my deposit to fix the dry rot issues they failed to resolve. It’s absolutely disgusting. If you’re planning on renting through this estate agent, think again. They won’t fix any issues with the house and they won’t return your deposit. I left the house spotless, in far better condition than I received it in. When I moved in, there was rubbish all over the floors and the cupboards were disgusting. I had to deep clean the place before I could move my stuff in. I went above and beyond what was required to clean the place before leaving, knowing they would be difficult, and they are still trying to charge me for a clean.
Contact details
Sales Phone:
Sales Email:
Opening hours
Monday-Friday: 09:00 - 17:30
Saturday: 09:00 - 15:00
Address
Unit C, The Forecourt, 12 Albion St, Hanley, Stoke-on-Trent , Staffordshire, ST1 1QH, Midlands, UK, ST1
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We specialise in sales, lettings and property management in Stoke-on-Trent and the surrounding areas - delivering an exceptional service to sellers, buyers, landlords and investors alike. Director at the branch is Mark Beckett, who with more than 25 years' experience of running his own property rental business, has expert knowledge of the industry. Along with his team at Martin & Co Stoke-on-Trent he enjoys the constant reward of helping people find their perfect property and delivers excellent customer service. The City of Stoke-on-Trent is conveniently located for travel to the North West, the West Midlands, and Shropshire, via the M6 and has excellent rail links. Ongoing regeneration is expected to rapidly extend employment opportunities in the years' ahead. We are NALS (The National Approved Letting Scheme), accredited and have a wide selection of properties available to suit your needs. If you have a property to let or are looking for an investment in or around Stoke-on-Trent, our team at Martin & Co Stoke-on-Trent will make letting or buying your property as stress-free as possible. Please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Stoke-on-Trent get you on the move.
Our team
Mark Beckett
Gill Shaw
Kim Atkins
Steve Boothroyd
Jenna Mcmurdo
Sue Duffin
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