Rented through Mundy's over the last year. Began the tenancy with no central heating or hot water and told to 'fix it ourselves'. Ended the tenancy with difficulty due to extremely poor communication causing undue stress. Find another agent.

Never any floor plans...

From start to finish communication was poor. Their choice of reference company were inept, Mundys staff making assurances then going back on their word. I'll never suggest anyone touches them for rental or sales. A total shower.

No people skills what so ever

Requested a valuation online. Web messaging system acknowledged request but had no contact either by phone or email.

Agent told me, that the house I was about to buy has no dump issue. Sadly I believed. Huge mistake to trust them 😕. They must have known, yet chose not to inform me. I felt really disappointed. …

They did not show up to an arranged viewing. I called and asked if the estate agent was coming, I was told to try and ring the door bell they may be in there already. The tenent answered the door and showed us around. The tenent said the same thing happened to them. I haven't heared anything from Mundys since.