The most shocking agency I ever dealt with. Awful customer services specially from Mr Howard Star. Lack of professionalism, terrible communication and extremely rude. The only person who you can trust is Rackesh, complete gentleman. What a nice guy.

trying to collect potential client details (for marketing) by posting a not genuine / not available property (the usual dirty estate agencies trick).

Useless agent. The girl came to value my property and had no clue about lettings. Every question I asked her she said she'd 'have to find out' and then had the audacity to try and charge me extortionate fees. Extremely unprofessional. Have rented my property through another agent for HALF the fee and have a much more professional service. P

Friend of mine rented recently through this agency and found Anna to be abrupt and also disrespectful when she visited his home. He only rented for under year.

really bad service. when i ask questions there is a girl there called preeya who just shouts and tells me things in very rude way with non explaining to people that have not rented before.

Absolutely atrocious !! If there was an option of giving 0 stars I would happily have gone for that. Roque estate agents, pls stay well clear of them. We were unfortunate enough to deal someone called Priya, who is the most unprofessional & dishonest est agent we have ever met.

Hi everyone, Just to let you all know, I rent a property throughout to this estate agent and when left the property I never had my deposit back. Although i have been given one month notice. This estate agent is robber. Theose people used to work there they all let and the new people managing now are not the same as previous.

Minus stars if I could give them. Raj the owner is rogue estate agents do not use. Charges for market valuations after discussing there will be no charges with his colleagues. He does valuations that are very low compared to other estate agents and he also did a valuation for a property by looking inside a window? There are many other professional estate agents around.

"Worst experience..."

We had a house rented from Ellis and co and they did everything possible to stop our deposit even if we gave back the property in a much better condition than when it was given to us .I wouldn't recommend this agency to tenants from East Europe unless they really want to lose their deposit or part of it and I wouldn't reckon the agent called Jo