Excellent service with human

I decided to opt for Ellis having considered two other agents who gave me different valuations. What made my mind up was the positivity and optimism right from the outset from the Ellis reps, who immediately recognised the potential in the property and what buyers were looking to do. It wasnt so much flannel but actually seeing the potential, the location etc from my perspective. For me having that validation was incredibly important and reassuring. Throughout and what in the end turned out to be a protracted marketing of the property not helped by Brexit and Covid, I found the service provided by the Ellis team, Howard, Raj and Rakesh to be excellent, genuine and very supportive. Throughout they kept me fully updated on offers, and offered advice without ever being pushy regarding pricing strategy. They continued to review how the property was marketed, fresh pictures, a range of online channels and even suggested alternative sales options, such as the auction route. In the end we persisted...the final price though not reflecting my ideal did nonetheless reflect the challenges of the market, and cost of upgrading the house for any future buyer...so a realistic outcome. Finally, exchange of contracts and completion was handled seamlessly. The commission was well earned in the end....and I am very thankful to the Ellis team for their patience, perseverance and very human (not smarmy at all like some agents) friendly support throughout.

"Excellent service with human..."

I decided to opt for Ellis having considered two other agents who gave me different valuations. What made my mind up was the positivity and optimism right from the outset from the Ellis reps, who immediately recognised the potential in the property and what buyers were looking to do. It wasnt so much flannel but actually seeing the potential, the location etc from my perspective. For me having that validation was incredibly important and reassuring. Throughout and what in the end turned out to be a protracted marketing of the property not helped by Brexit and Covid, I found the service provided by the Ellis team, Howard, Raj and Rakesh to be excellent, genuine and very supportive. Throughout they kept me fully updated on offers, and offered advice without ever being pushy regarding pricing strategy. They continued to review how the property was marketed, fresh pictures, a range of online channels and even suggested alternative sales options, such as the auction route. In the end we persisted...the final price though not reflecting my ideal did nonetheless reflect the challenges of the market, and cost of upgrading the house for any future buyer...so a realistic outcome. Finally, exchange of contracts and completion was handled seamlessly. The commission was well earned in the end....and I am very thankful to the Ellis team for their patience, perseverance and very human (not smarmy at all like some agents) friendly support throughout.

"Would like to express a good..."

Would like to express a good level of satisfaction for the attention and service received from Anna Gilford in the letting of my property recently in Stanmore. The tenant was properly checked out and the procedures were processed efficiently. Marilyn C

Would like to express a good

Would like to express a good level of satisfaction for the attention and service received from Anna Gilford in the letting of my property recently in Stanmore. The tenant was properly checked out and the procedures were processed efficiently. Marilyn C

Great service and looked after very well up to the day my tennent moved in to rent my property. Defiantly advise to go with Ellis and Co and ask for Priya shes amazing.

"The team was very speedy on..."

The team was very speedy on finding viewers and they are also quick on sending me feedback. Tommy found me good new tenants very quickly. He arranged a meeting for me, the new tenants and the tenants' landlord. I felt totally confident that me property would be well looked after the meeting. The inventory check company they have chosen also shows a high standard. I like the localised property management service they provided rather a centralised service office.

We had a visit from each of

We had a visit from each of the estate agents in Stanmore when deciding to sell the property. The reason we chose on Ellis & Co was Natalie Shachar, she appeared honest and interested in working for us. This carried on throughout the process and resulted in a succesful sale, completed and moved four months later.

We decided to use Ellis and

We decided to use Ellis and co due to a visit from Natalie...she was 1st class and in constant contact,,,,,,all was great..UNTIL she left for pastures new....It went completley down hill from there,from regularly leaving the property open,no contact,mis leading imfromation,i could go on but it was basicaly a terrible experience from then on...i would certainly not recomend them,and just wish Natalie all the best in her new career.those involved made a stressfull and emotional time for my family even more so..and by the way,after all that time,they still never managed to sell the house,even after WE suggested a price drop...

"We decided to use Ellis and..."

We decided to use Ellis and co due to a visit from Natalie...she was 1st class and in constant contact,,,,,,all was great..UNTIL she left for pastures new....It went completley down hill from there,from regularly leaving the property open,no contact,mis leading imfromation,i could go on but it was basicaly a terrible experience from then on...i would certainly not recomend them,and just wish Natalie all the best in her new career.those involved made a stressfull and emotional time for my family even more so..and by the way,after all that time,they still never managed to sell the house,even after WE suggested a price drop...