At first they seam expensive but they worked really hard to overcome our sale problems. I couldn't ask for more. Special mention to Jamie and Andy. Thanks. ..Merci. ...

Professional, responsive and Informative. Very easy to work with.

I had been a landlord of a property in The Oaks, Staines for 10 years. When it came time to sell I engaged the Agent who was managing the letting process for me.. Their service was unfortunately appalling and grossly unprofessional so I transferred the sale to Frosts. The difference in the Agents was amazing. Frosts were professional, kept me fully informed of the interest in the property, gave me feedback on each viewing and kept the sale moving along at a great pace. They made it all seem so easy; even helping me clear out the flat when the sale closed. I only wish I had engaged Frosts sooner.

We recently sold our house (Morten Wood) in Amersham with Frost. I was impressed at the start of the process with the speed in which the details of the house were ready to go to market. However when the viewings started it was a bit harder than I had expected to get feedback on how the viewings had gone. Most of the time we had to do the chasing for that. Having said that, once the house was sold and our chain was in place, I honestly believe the only thing that held it together was Andrew Holdsworth at Frost. He did a superb job of finding information from all parties in the chain way before any other agent had. His local knowledge and relationship with clients and other agents around Amersham was second to none. He did a great job. I would use Frost in Amersham again.

Just wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus Great contact from start to finish !!! Would definetly use again

As a tenant the experience with Frost wasn't that great. Luckily we hardly had any maintenance issues while in their properties, and our landlords have always been hands-on and brilliant at getting things done …

This is an anonymous review - upon viewing I was assured that I will be taken care of and amenities provided will be received in the Berkeley development. Everything seemed to be fine up until one week after move-in, where the behaviour of the estate agents changed dramatically - particularly Laura. At the beginning, she behaved with the utmost respect, one of the main reasons for us going with her and the property she showed. But as soon as the first 2 weeks past, she’s ignoring messages and phone calls - often declining them instantly during office hours and NOT calling back. Upon discussion with the development management in the first few weeks, it seems as though The Frost Partnership did not follow the correct procedures to grant the tenancy and it was implied by management that many loopholes were used. After a few weeks have passed, she is speaking with the guarantor on the phone extremely rudely - even when it is an important matter. It is a dramatic change in behaviour from what we first witnessed. From all of this, I am able to come to a conclusion that this specific estate agent lures customers in and then stops communications with them when they feel like it. It is the most utterly fake and disgusting thing that I have witnessed, especially when we had so much trust and respect for her. It is very disappointing, but more often the true colours of estate agents are released after initial payments have been made. There are other reviews mentioned on the site about the loopholes this partnership likes to use. Quite frankly, the point of this ANONYMOUS review is that I’d just like to warn all users to be careful, know what you’re signing up for and make sure to keep no expectation for any assistance afterwards, because that is the reality I have faced. I’ve used a different email to one that’s registered to maintain anonymity, however I can safely say that The Frost Partnership has done me wrong, have very unethical practices and I hope that upper management views this so this can be corrected. Although this may not make much difference, before considering going with this estate agent I hope you read this review - so you aren’t lured with fake respect like I was.

Be warned. Under handed dealings. Property advertised online, enquiry made over phone and told unable to conduct viewings as no key has yet been received, 3 calls made by 3 individuals all with same response. Enquiry by email, response a few days later to say no longer available as block viewing conducted and offer accepted. I wouldn’t use this agent in the future with any of my rental properties or purchases. Interesting response from Frost….. picture attached shows an incoming call from their offices to my phone 🧐