Once purchase had been agreed customer service was poor, we we’re also recommended to use Thomas Morris conveyor’s for a speedy service who were equally as poor with communication. Target was a 6week complication which ended up being 6months. Admittedly we had issues obtaining documents from our end but at exchange there was still outstanding documents from TM conveyancing that needed chasing by us. The day before complication we were also contacted as important land registry docs . had been forgotten and needed to be signed urgently, at this point we had paid our deposit and if there was a issue we would have lost it. Throughout this purchase we felt pressured, bullied and TM threatened to remarked the property which they did at 1 point, I would certainly NOT recommend them.

Is the lettings business so desperate that staff are been selected without any prior experience or indication of formal training? Despite major issues with this company before i even moved in and then for the 16 months afterwards. They sent me a request for a review of their services. My advice is to ALWAYS communicate via emails. That way you have a recored of conversations, time and dates when they occured. The review i gave them has yet to be added to the made available to general, i wont hold my breath

Dreadfully unprofessional, Amit doesn't know what he is doing at all! He offered me a viewing for an already let property. Also Amit sent me someone else's property enquiries. Clueless!

time wasting ignorant fools. sellers beware they messing with your potential buyers appalling dire bumbling fools

I am now going to add the email from thomas Morris and Lisa Bargh in particular she has still stolen my money 2 weeks after I have left... please see attached photos.... Every single email more and more charges are added for made up stuff... NEVER RENT FROM THESE PEOPLE

do not want to pay deposit back when the promised. they treat tenants like scum. no hot water or heating for 3 weeks in winter with a under 2 in property. had to move out because landlady selling. house is now sold. we still have no deposit paid back. you are talked down to, they only put landlord 1st.

Communication has been terrible, internal procedures mean you get passed around to different people constantly. As an overseas landlord you provide an awful service which is why I’m moving my property away from you.

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Disgusting company. Takes the sides of landlords when tenancy has ended. They hold on to deposits for weeks with no good reason. They lie about if they are in the office to avoid phone calls. DO NOT use this company if you want your deposit back. Hiding behind nonsense “legalities” in order to deflect the blame from the fact they don’t want to give you your money back. HORRENDOUS.