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Thomas Morris - St Neots

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Thomas Morris - St Neots

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

4.00 /5

review by Gustavo Pereira

Reply from agent

Hi Gustavo, Thank you for your 5 Star rating! The team at St.Neots will be delighted.

4.00 /5

They have been very good with looking after my property

review by peter brace

4.00 /5

very helpful estate agents. would recommend.

review by Barry Dossett

Reply from agent

Hi Barry - Thanks for that. Your feedback is very much appreciated!

2.00 /5

review by richard houghton

Reply from agent

Hi Richard - we are obviously very disappointed at your 2 star rating but appreciate you taking the trouble to post.

2.00 /5

Poor service from the lettings side so far with little positive communication between us / Landlord.

review by Andy Smith

Reply from agent

Hello Mr Smith- I’m really sorry that you are so unhappy with your experience so far. I will look into this and we will try to improve. Thank you for letting us know.

1.00 /5

Disappointing experience selling with Thomas Morris. The listing was left incomplete on Rightmove for weeks, which likely affected buyer interest. This was only discovered after I was advised to reduce the asking price—interest that may well have been suppressed by the listing’s initally poor presentation. For an estate agent, this is a fundamental oversight. Separate from the marketing process, Jenny was helpful and responsive during sales progression. However, based on the overall experience, I wouldn’t use them again.

review by David Clough

Reply from agent

David, thank you for your honest and forthright review of your experience. We are naturally very sorry to hear that our service delivery did not meet your expectations. We do however, welcome and appreciate negative reviews just as much as positive ones and would welcome the opportunity to know more about your experience so that we can improve moving forward. Please do feel free to reach to Paul Saunders on 07734 423289 or paul.saunders@thomasmorris.co.uk

1.00 /5

Used to be great but has gone downhill recently. So we had to drop them as the letting agent for our property due to declining service quality. Just to top it off they said they would arrange for the garden to be tended to. After a month and with our chasing they said the gardener was injured but at no point did they tell us. Now the grass is over a foot tall and they've just given money back to us to wipe their hands of it. Very, very disappointed.

review by David Tang

Reply from agent

David - really sorry to hear you were disappointed with our service levels. We will look to work harder to improve on the area's you mentioned. Meanwhile we wish you the best with your chosen letting agent.