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Thomas Morris - St Ives

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

They showed us a couple of places that we had preselected

Reply from agent

Thank you for your review David, would be lovely to know what we could have done better to have been given 5 stars

4.00 /5
Reply from agent

Thank you for posting a 4 star review Andrew, really appreciate it. What could we have done better or differently to get 5 stars? Paul Saunders 07734 423289 paul.saunders@thomasmorris.couk

4.00 /5

I've been using TM services for about ten years, selling, buying and letting property and generally they give very good service. Most recently I used TM on a managed let to handle the change of tenant process which they did successfully but not perfectly. The services to notify utilities when changing tenants did bit work for me for energy and council tax. I find that this time find TM were good at contacting me for any issues or updates but not easily contacted themselves e.g. phone numbers given incorrect, calls transferred to unanswered phones, no response to voicemails left or emails. Fortunately TM have a great asset in Sheetal Shah who handled all the various procedures over the change of tenants which reduced my tasks considerably. Sheetal could also be relied upon to respond to my emails and calls, and was always helpful and patient.

Reply from agent

Really appreciate the detailed and positive review Martin, Sheetal will be delighted that you recognised her efforts on yur behalf. Thank yu also for the feedback on the issues with the new phone system that was installed, we're naturally sorry for any inconvenience this may have caused you

4.00 /5

In House were the agents selling the property. Always very helpful and helped out a lot in what was a difficult process. Everyone I spoke with or met during house viewings etc were very professional and very nice.

Reply from agent

Thank you for your kind review and for taking the time to share your experience. We’re really pleased to hear that our team were helpful and supportive throughout what we understand was a challenging process. It’s great to know you found everyone professional and friendly during your viewings and conversations. We truly your feedback and wish you all the very best in your new home.

4.00 /5
Reply from agent

Hi Hadi, Thans for leaving this review, but I am sorry that we didn't manage to make it to five stars, if you contact me directly, catriona@ardenpm.co.uk, perhaps I can work on what might improve our score?

4.00 /5

They were proactive and supportive but the solicitors attached to them gave a really poor service.

Reply from agent

Matthew, thank you for your comments. Can we wish you all the best in your new home. Would be very keen to hear more about your experience with our legal partners, so please do feel free to call Paul Saunders on 07734 423289 or email at paul.saunders@thomasmorris.co.uk

4.00 /5

Good experience so far, our agent was willing to do a virtual viewing for us and has been prompt on sorting out issues.

Reply from agent

Thank you for your kind feedback. We’re so pleased to hear you had a good experience with the virtual viewing and that any issues have been resolved promptly. If you need anything else, we’re always happy to help.

4.00 /5

In house had done an excellent job of managing the rental of my house so when I decided to sell they were the natural choice. Everyting went well with the sale being completed within 4 months at the asking price . The only negative point was someone, presumably with their consent such as a surveyor, left the patio door wide open on a visit.

Reply from agent

Hi Chris. Thanks for this, you were a pleasure to deal with from the start. IH. X

4.00 /5

Very helpful and pro-active service.

Reply from agent

Thank you for your kind comments Christine, our St Ives team will be delighted

Contact details
Sales Phone:

01480 468066

Opening hours

Unknown

Address

24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB, East of England, UK, PE27

No about information available

Our team

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Relocation Agent Network

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