Kris was amazing at finding a tenant for me and was extremely helpful and keen to answer any questions. Communication was spot on and he's always there if I have a query. Great service

I am so grateful to every member of staff at Thomas Morris St Ives. They were exceptionally kind and courteous during the sale of my house. They had my best interests at the forefront and the Sales Progressor, Alison, was amazingly patient, positive and reassuring when it became stressful for me due to delays through no fault of Thomas Morris. I thoroughly recommend them.

I rented a property through Arden for over four years and can highly recommend them. Any issues I experienced in the flat were always dealt with promptly and professionally. All flat inspections and maintenance visits were announced well in advance, and whenever a scheduled date was not suitable for me, there was never any problem rescheduling. Throughout my tenancy, the agency was reliable, organised, and easy to communicate with, which made renting through them a very positive experience. Morag was my first point of contact within the Arden team. Every time we met or spoke, she was always friendly, approachable, and professional. We shared many pleasant conversations and often had a good laugh together. Whenever I contacted Morag, she handled all requests efficiently and explained every process clearly in advance. There were never any delays in our correspondence, and I always felt well taken care of throughout my tenancy.

Suhail Uz Zaman (IT Team Leader): Suhail is highly professional and very supportive. He responds promptly to queries and ensures that all technical issues are handled efficiently. His …

Ryan Thwaits top operator - just taken over franchise and his positive attitude and slick performance is refreshing - we wish him every success and just pleased he represents our business

Jarrad Gough - Co Durham , has always been first class and nothing is any trouble

Fantastic experience selling my mum’s property with Neilsons. From the initial consultation with Lewis, through to Eve managing the marketing, everything was handled smoothly and professionally. Robyn did a great job with the photography, and the admin team were always helpful when arranging viewing appointments. A special mention to our sales negotiator, Rhonda, who kept us regularly updated, shared feedback from viewings, and clearly explained what to expect as we approached the closing date. The whole process felt seamless – like a well-oiled machine. I wouldn’t hesitate to recommend Neilsons to family and friends. We’ve now moved on to the conveyancing team and hope the next stage will be just as smooth.

Rhonda and the team were friendly, professional and really helpful in guiding us through the process to sell our home.

Great experience of moving in to my recent tenancy, Billie and Kris in particular offered great support and clarified everything I needed along the way - thanks!

They manage a letting for me. I'm reviewing Sheetal Shah just now, who handles tenant handovers for me. Always friendly & professional. Experienced, knowledgeable & generally on-it. Communicates well. Recommended.