Justyna in the St Ives office is worth her weight in gold. All the way through our first house purchase she has been quick to respond to our queries, provided reassurance, explained everything clearly, and on top of that was professional, friendly and personable. When we missed the stamp duty deadline due to delays up the chain, Justyna helped us secure a new mortgage offer overnight which saved our purchase from falling through. All the way through she maintained her cool and was so reassuring. We'd recommend Justyna to our friends and family.