Unfortunately Thomas Morris had very minimal communication post sale agreement on my house. After the offer was accepted I got ONE phone call on the day of exchange. As I write this it’s my completion day and Thomas Morris have not contacted me at all. If it wasn’t for another agent in the chain (Katy Poore) providing me updates and my own calls to my solicitors I would have been totally clueless the past few months. I even handed the keys directly to my buyers as had no assurance offered from the agents.
Reply from Thomas Morris - St Ives: Thank you for taking the time and trouble to post this feedback. We are naturally sorry if you felt our communication post agreeing the sale was not at the level it should have been and are very grateful for your honest feedback.
