We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Ashtons

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We used Ashtons for marketing and renting our property. We dealt with Brett and Philip who were extremely knowledgable and professional and provided an excellent service. Would recommend.

Reply from agent

Thank you very much for taking the time to leave your review Glen, it is very much appreciated. Of paramount importance to us is the service we provide and we are so pleased to hear of your experience. Brett, Philip and the Team are delighted to have been of assistance.

5.00 /5

Our initial experience of renting a property through Ashtons was seamless. Alexander, from the St Albans branch, is an asset to the company. He has been both professional and very responsive throughout the process. Thank you for your hard work and assisting us so effectively! Edit - Since our contract was started with Ashtons in April 2021, we have had nothing but stress trying to get rental property issues remedied. We are currently on our third property manager from Ashtons. Over 6 weeks ago we reported rising damp, severely high levels of moisture in the property (water pooling in window frames etc.), and black mould in the bedroom. This issue still hasn't been dealt with, and Ashtons are not proactively chasing our landlord for a response or for action to be taken. We have even attended the branch to raise the issue and it is not being addressed to the required standard. Update - Ashtons have since been prompt when discussing property issues with us. We have been made aware that there were some understaffing issues. These have since been rectified, and Ashtons are back to providing a great service - so much so that we have been viewing new rental properties with them!

Reply from agent

Hi Sophie, Thank you for leaving your comments, please be assured that we have the damp issue in hand. The contractor is attending 22nd December to repair the last of the damp issues, we will be in contact shortly with their specification of works. Thank you for patience whilst we work to resolve the outstanding maintenance issues. Please feel free to call the team on 01707 903444 if you have any further queries. Best wishes, Chloe

5.00 /5

Friendly & helpful staff. Great communication. Enjoyed working with them.

Reply from agent

Thank you for your kind words and feedback Evgenii, which are very much appreciated.

5.00 /5

Philp was most accommodating and communicated clearly all the procedures and queries associated with the letting; professional and courteous

Reply from agent

Thank you for taking the time to send your review Stavros, it is very much appreciated. Phillip and the Team are delighted to have been of assistance and are really pleased to hear your positive feedback on your experience with Ashtons.

5.00 /5

Brilliant customer service, efficient, helpful and friendly. Ashtons have been a pleasure to work with and we couldn't be happier in our new property. Thanks to Brett, Phillip and team for looking after us.

Reply from agent

Thank you very much for taking the time to leave your 5 star review Lydia, it is very much appreciated. Brett, Phillip and the team have been delighted to have been of assistance in helping your move be such a smooth process and we wish you much happiness in your new home.

5.00 /5

It has been a really positive experience working with Phillip at Ashtons on finding a new family to live in our flat. He has been incredibly helpful, patient and professional.

Reply from agent

Thank you very much for leaving your review Lydia letting us know you have had such a positive experience, it is very much appreciated. Phillip and the Team have been delighted to have been of assistance to you.

5.00 /5

James at Ashtons in St Albans has been brilliant at helping us find our dream home. Can’t thank him and the team enough for the excellent service across what was a challenging year to move house and would recommend them to everyone. Thanks again! Laura, Dylan, Baby Archer, Chloe Cat

Reply from agent

Thank you for taking the time to leave your 5* review Laura, it is very much appreciated. It has been an absolute pleasure for James and the St Albans team to have been of assistance to you and we wish you every happiness in your dream home!

5.00 /5

Ashtons is a professional and energetic team with a great selection of properties. Phillip our agent is really helpful throughout the entire process. Highly recommended.

Reply from agent

Thank you so much for your review Edith - we are always delighted to hear feedback from our clients and we agree, Phillip is a true gem! We very much look forward to working with you in the future!

5.00 /5

Absolutely brilliant estate agents. We were fortunate to have an industry veteran as our agent, Nick Hill. So much experience! Although our journey to purchase was not an easy one, Nick was always one step ahead of the game and just got everything right. Well done Ashtons!

Reply from agent

Thank you so much for taking the time to leave your 5* review Adam, it's much appreciated. I will pass your kind words on to Nick and the team, who will be absolutely delighted. All the very best, the Ashtons team.

5.00 /5

We recently bought a property via Ashtons St. Albans branch. Extremely pleased with the service received which was thoroughly professional and proactive from the word go especially the service we received post offer. Well done team Ashtons! We would definitely recommend Ashtons as a top class Estate Agent.

Reply from agent

Thank you for taking the time to leave us a review Elaine. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. All the best, the Ashtons team.

Contact details
Sales Phone:

01727 819666

Opening hours

Unknown

Address

10 London Road, St Albans, Hertfordshire, AL1 1NG, South East, UK

About

No about information available

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available