We used Ashtons for marketing and renting our property. We dealt with Brett and Philip who were extremely knowledgable and professional and provided an excellent service. Would recommend.
Our initial experience of renting a property through Ashtons was seamless. Alexander, from the St Albans branch, is an asset to the company. He has been both professional and very responsive throughout the process. Thank you for your hard work and assisting us so effectively! Edit - Since our contract was started with Ashtons in April 2021, we have had nothing but stress trying to get rental property issues remedied. We are currently on our third property manager from Ashtons. Over 6 weeks ago we reported rising damp, severely high levels of moisture in the property (water pooling in window frames etc.), and black mould in the bedroom. This issue still hasn't been dealt with, and Ashtons are not proactively chasing our landlord for a response or for action to be taken. We have even attended the branch to raise the issue and it is not being addressed to the required standard. Update - Ashtons have since been prompt when discussing property issues with us. We have been made aware that there were some understaffing issues. These have since been rectified, and Ashtons are back to providing a great service - so much so that we have been viewing new rental properties with them!
Friendly & helpful staff. Great communication. Enjoyed working with them.
Philp was most accommodating and communicated clearly all the procedures and queries associated with the letting; professional and courteous
Brilliant customer service, efficient, helpful and friendly. Ashtons have been a pleasure to work with and we couldn't be happier in our new property. Thanks to Brett, Phillip and team for looking after us.
It has been a really positive experience working with Phillip at Ashtons on finding a new family to live in our flat. He has been incredibly helpful, patient and professional.
James at Ashtons in St Albans has been brilliant at helping us find our dream home. Can’t thank him and the team enough for the excellent service across what was a challenging year to move house and would recommend them to everyone. Thanks again! Laura, Dylan, Baby Archer, Chloe Cat
Ashtons is a professional and energetic team with a great selection of properties. Phillip our agent is really helpful throughout the entire process. Highly recommended.
Absolutely brilliant estate agents. We were fortunate to have an industry veteran as our agent, Nick Hill. So much experience! Although our journey to purchase was not an easy one, Nick was always one step ahead of the game and just got everything right. Well done Ashtons!
We recently bought a property via Ashtons St. Albans branch. Extremely pleased with the service received which was thoroughly professional and proactive from the word go especially the service we received post offer. Well done team Ashtons! We would definitely recommend Ashtons as a top class Estate Agent.
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10 London Road, St Albans, Hertfordshire, AL1 1NG, South East, UK
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