A selection of reviews, highest rated first. Not every review may be shown.
Ashtons have been extremely professional and diligent in acting on the sale of my property. They are a very well run agency with lots of experience and treat all parties to the transaction with care and respect. In what has been a lengthy conveyance for various reasons, I never once felt like just a number going through the system which I think sets them apart from other agencies. They also go the extra mile to help out clients on practical matters which also is a key differentiator that is not to be overlooked (especially for remote clients). Special thanks to Alix, Claudia, Lucy, Rebecca and Essy!
Reply from Ashtons St Albans: Thank you so much for taking the time to leave such a wonderful review Ben. We are delighted to hear the team were able to help. Wishing you all the best, from the Ashtons team
We had a really positive experience renting with Ashton. We have been provided an excellent and professional service from start to finish. A massive thank to Jade Dalton for always being helpful, supportive and informative. Communication was great and precise throughout the whole process. She always kept us updated and followed through to the completion. Once again, thank you Ashton and the teams. Highly recommended
Reply from Ashtons St Albans: Thank you Tien for your wonderful review. Its been a pleasure working with you, we will pass your kind words on to Jade who will be delighted to hear she was able to assist and ensure the process was as smooth as possible. Best wishes, the Ashtons team.
Over many years (tbh decades!) the team at Ashtons have made buying and selling of our homes very easy. Their advice is always fair and reasonable as they listen to what we have to say. Many thanks to Alix, Sandy and most especially James who has a tenacious and calm manner with his regular weekly updates on how everything is going. Would highly recommend!
Reply from Ashtons St Albans: Thank you Hosein for your kind words and continued trust in Ashtons. Its fantastic to hear the efficiency of the team in St Albans has helped to make your property journey as smooth as possible. We appreciate your recommendation and look forward to working with you again in the future, best wishes, the Ashtons team.
As a local Landlord who has recently used Ashtons Letting Services, it has been an excellent experience. The Ashtons team were incredibly helpful, supportive and considerate in their attention to detail throughout the letting process. In particular, a huge thanks to Brett Harrison and Gemma Barnaby for their outstanding professionalism and expertise at every stage, and for always being very sensitive to the fact that they were letting out a future home and not simply an another rental property. It has been so appreciated.
Reply from Ashtons St Albans: Thank you for taking the time to leave us a review. We pride ourselves on our personal, efficient service and ensuring the letting process is as smooth as possible for our clients, so we're absolutely delighted to hear that Brett and Gemma were able to offer this to you. Wishing you all the best, the Ashtons team.
I had a wonderful experience working with Ashtons in St Albans.
Their team was incredibly professional, approachable, and helpful throughout the entire process. They were ready to respond to any questions I had and provided clear, helpful updates at every step.
Special thanks to Gemma who made everything so seamless and stress-free.
I would definitely recommend Ashtons to anyone looking to buy, sell, or rent in the area. Their dedication to customer satisfaction is outstanding!
Reply from Ashtons St Albans: Thank you for your glowing review Christine! We're delighted to hear about your wonderful experience with our St Albans team. It’s fantastic that Gemma and the team made the process as seamless and stress-free as possible for you. Your recommendation means a lot and we’re thrilled to have been a part of your journey. Wishing you all the best, the Ashtons team.
The whole process from valuation, finding a suitable buyer to exchange and completion was all handled very professionally by the whole team at Ashtons St Albans. A special thanks to both Alix and to Essy for keeping us informed, handling the viewings and for making the process easy. Our other (main) home will shortly be going on the market and we look forward to working with both the Redbourn and St Albans offices to hopefully achieve another good sale so we can then afford to move on to finding our dream home in a dream location!
Reply from Ashtons St Albans: Thank you Nick for taking the time to leave us a review. We're delighted to hear that Alix, Essy and the rest of the team in St Albans were able to make your recent sale such a positive experience for you and we look forward to working with you again shortly. All the best, the Ashtons team.
From the moment we met Alex White in valuing our house I immediately felt very confident in awarding our business to Ashtons. As the process developed he was constantly in touch informing us of developments and arranging an open day within 10 days of photos being taken. The result is an extremely good offer on our house from someone chain and mortgage free. Integrity, honesty, transparency and good communication. What more could you wish for ?
Reply from Ashtons St Albans: Thank you so much for your wonderful feedback, John. We’re delighted to hear you had such a positive experience with Alex and the team at Ashtons. Your kind words about our service, communication, and integrity truly mean a lot to us, and we’ll be sure to pass them on to the team. We wish you all the best and hope to have the opportunity to work with you again in the future, the Ashtons team.
We have just exchanged on our house sale with Ashton’s and I’ve been really pleased with the service I’ve received. Alex White did the initial consultation and his sensitivity and knowledge about the local market was key in helping us decide who to choose to sell the house.
The process and options were laid out and explained well, the brochures and marketing were excellent. Once we had a buyer ( 3 days!) Willow the sales coordinator then led us step by step through the next few weeks, gently keeping things on track and carefully navigating the many levels of buyers in the chain.
It’s never easy selling a house, but I can honestly say, the team at Ashtons made the whole process of selling a very good experience.
Thank you all, we are very grateful for your help, support and guidance.
Reply from Ashtons St Albans: Thank you Leanne for your wonderful review. We're so pleased that Alex, Willow and the rest of the team were able to make your recent property journey a positive experience for you, we will pass your very kind comments on to them. We hope to be able to work with you again in the future, wishing you all the very best, the Ashtons team.
I had a wonderful experience working with the team at Ashtons in St Albans.
Their team was incredibly professional, approachable and helpful throughout the entire process.
I would like to say a special thank you to Abbey. She made everything go very well and was very easy to work with.
If you're looking to buy, sell or rent in the area, I'd definitely recommend Ashtons. Their commitment to customer satisfaction is truly exceptional!
Reply from Ashtons St Albans: Thank you Kevser for taking the time to leave your wonderful review. We're so pleased to hear that Abbey and the rest of the team in St Albans were able to make your recent property journey such a positive experience for you and we appreciate your recommendation. Wishing you all the best, the Ashtons team.
Rob and Emily were both super helpful in the early stages of our purchase. Thank you.
Reply from Ashtons St Albans: Thank you Edward for your 5* review. We will pass on your thanks to Rob and Emily who will be thrilled to hear you were so pleased with the service they were able to provide. Wishing you all the best, the Ashtons team.
