My very honest review was initially posted on the wrong branch's website and I have reposted the same review on the Welwyn Garden City branch who host the asset management team. KO
Reply from Ashtons St Albans: “We are disappointed to have received this feedback after the Asset Management team dedicated so much effort to negotiating a full deposit refund for you at the end of the tenancy and dealing with various maintenance issues during your stay at the property. We have not charged you for any of the landlord’s repairs and have extended good will in various ways to try and make your stay as comfortable and stress free as possible. Should you wish to continue the conversation with Jamie Newson-Love then please reach out to him directly.”
