Dear Peter, Thank you for taking the time to leave us a review. We at Northwood Southport & Ormskirk take pride in our customers success and rely on feedback to ensure we are doing a great job. As you shared in your review this was not the case for you and for this we do apologise. We did however try to contact you prior to the viewing to advise it was not going ahead, unfortunately the contact number that had been provided to us was incorrect and therefore this unpleasant miscommunication was out of our control. We understand you are feeling disappointed about not being able to view this particular property and if you feel there is anything else we can help you with please don’t hesitate to contact us. Thank you again for taking the time to share a review with us. Todor Stefanov Director Northwood Southport & Ormskirk