Just called the Southport office to enquire about a property on behalf of my daughter who’s a first time buyer, didn’t get a chance to explain the situation as I was met with a very abrasive saleswoman who said in a rather patronising tone that they had received numerous calls about the property and the buyer needed to have cash and complete within two weeks. Maybe putting this information in the advert would stop people wasting their time and maybe if the staff don’t care much for talking to the public they may want to consider a career change. Finally the staff may also want to remember that when the next recession hits (which it will at some point) the very people they are currently brushing aside could be a potential future customer, or maybe not !!