Dear Mr Georgeson, Thank you for taking the time to leave us a review. We at Northwood Southport & Ormskirk take a lot of pride in our customers success and rely on feedback to ensure we’re doing a great job. As you shared in your review this was not the case for you and for this we do apologise. We understand you are feeling disappointed about the time it took to sell your property, unfortunately this is not a process we have control of and the reasons for the delay were beyond our control. Please free to contact me direct if you wish to discuss further. Thank you again for taking the time to share a review with us. Todor Stefanov Director Northwood Southport & Ormskirk