Chose this Sainsbury's to use the cafe, as I had my 2 hungry, small children in tow. Not from the area so clearly wouldn't know the cafe had permanently closed - the first notification for which was when you get into the store itself. After …

A joke company ! No card payments , left all gear on self service till hope they got enough staff to put it back , about time they did some work instead of chatting amongst themselves !

Agent Jade is the best one on that team, she is professional and always meets tenants on time, considering the benefits of both landlords and tenants. But I can not say any good words to other staff, as they always eat their words, but we are so lucky we have all emails recorded as proof. If necessary, we are prepared to look for some legal aid to protest ourselves. And we will never find this company anymore.

I never had a direct experience with the Kings estate but when I was looking for renting property, I see their posts and ad for a property. I noticed many times they always quotes higher and then reduce the price of the property. This happened for my old property which don’t even fits more than 2 can stay but advertise that as large 2 bedroom property.

Wish I could give them no stars. Do not rent a student property from this estate agents. Appalling service from start to finish. Rented a property to my daughter and her friends, which was filthy and full of damp, toilets that didn’t work, no end of tenancy clean, unsafe doors and locks front and back, truly shocking, plus had the landlords personal tip at the side of the house. It was so bad I reported it to environmental health and they acted very quickly. Also reported to student services. Kings are supporting slum landlords in the area and do not monitor the standard of the house that tenants are moving in to, only constantly repeating that the landlord said the house was ready to move in to, passing blame to the landlord who passed blame back to them. This particular house was taken off the market after I reported it to environmental health. Do not be scared to report slum housing, Southampton council are very good.