Rude staff

Tried to call them, they answered accidentally and were just singing on the phone. I tried to back, and they ended it every time. Very unprofessional, never seen such unprofessionalism!

Very unprofessional manner on the phone, not at all helpful. Demanded a guarantor even though I am well above the affordability, then when I didn't have one he basically hung up the phone on me. I have worked in Lettings … More

Very unprofessional manner on the phone, not at all helpful. Demanded a guarantor even though I am well above the affordability, then when I didn't have one he basically hung up the phone on me. I have worked in Lettings for many years myself and know that you only need a guarantor if you are do not meet the affordability requirements. Can't imagine what their management service must be like if this is how they are on an initial phone call.

We didn't have a good experience with King's Estate. We were booked for a 1 bed viewing in November 2024, the estate agent who showed us the property was initially great in showing us around and answering my list of questions, however what … More

Horrible experience with kings when it comes to renting, first took security deposit from two different groups(which is very illegal), and then wanted both groups to bid on the house while holding on to both groups’ deposits. Then over charged us and it’s been a month and still waiting for them to communicate with the accounts team. Funny how they take seconds to confirm a payment and release the keys but is taking more than a month to “realise” that they have over charged us would not recommend, the team seems to have very poor communications skills. Don’t do business with them, you will have a much happier life trust me. :) Ohh and the best part is their FALSE advertising skills(which is also illegal), they advertise a house as fully furnished but til this day (6 weeks into the tenancy)the house is still not furnished, the curtains and beds and desks are missing for a month and no response from any side, and we are still required to pay the full rent on the house. Ridiculous! Avoid at all cost :) do better things with you life find someone else.

They never respond on time and none of the issues were sorted on time. The deductions made from the deposit is too high and the bills aren’t provided. The deposit won’t be returned back even after a month!

They keep sending me advertising letters with random names on the envelope. Please stop, it's awful marketing and makes your company look bad

Be care-full on self check out. I didn’t took receipt few times till now, and I observed was added few extra products. Stuff what wasn’t on screen at all, because as excuse was said someone was before me, but how I said, on screen wasn’t any other products then mine.

Appallingly slow service at Carluccios in Sainsburys Otford. Waited 15 mins to get a cup of tea when the cafe was nearly empty!