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Dawsons - Sketty Sales

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5
02.09.2016
Very Good

Dawsons - Sketty Branch Very good service, details were uploaded on Internet very quickly. Very good with feedback. Sold on second viewing. Would recommend.

4.00 /5
04.08.2016
Sstc quickly

I was pleased to get an offer from a Ftb shortly after putting my property on the market with dawsons in sketty - great thanks.

4.00 /5
15.07.2016
3.00 /5

Very laid back attitude

2.00 /5

After months of trying to sell my house with another estate agents, I thought that Dawson's were the right people to help us move on, however, I was wrong. They valued our house a lot lower than other estate agents, granted their valuation … More

Reply from agent

Good afternoon Daniel Thank you for sharing your detailed feedback. We are grateful you have taken the time to share your views of your experience and regret that it didn’t meet your expectations. As you may recall, we worked together in July of this year to resolve the issues you mentioned, and at that time, we believed everything had been addressed. As you kindly note, we aim to provide realistic valuations for all our clients, allowing them to make informed decisions on their forward property journey from the outset. Our team proactively handle all buyer enquiries, following our viewing procedures at all times, both to protect the vendor, prospective purchasers and a smooth transaction at all times. Whilst our procedures were discussed at length in July with yourself we would be more than happy to clarify these once more should you wish. It was a shame there was a delay in your initial buyer communicating with ourselves that they were no longer proceeding with the purchase, causing stress to yourself during what we know is already a challenging time, we were however extremely pleased to be able to support you through to completion of sale, ensuring everything went through in time to get the house you wanted. Thank you for trusting us to list your home for sale. We take on board all feedback received to ensure we refine our processes to move forward and improve on our client experience where possible. We hope you have settled into your new home and should you wish to discuss this further, please feel free to reach out to me directly. Kind regards Sharon Mayes

1.00 /5
09.08.2020

When you leave the rental property cleaner than when you moved in and they still withhold over £100 of your deposit for moderate cleaning. Scam!

Reply from agent

Hi Sarah It’s such a shame to hear of your vacation experience. As we pride ourselves on our customer service we would be grateful if you could speak with us directly via messenger or email to Naomi.webborn@dawsonsproperty.co.uk so we can look into your experience further and provide you with clarity on your issues above. Thank you and look forward to hearing from you. Naomi Marketing dept.

1.00 /5
09.07.2020

Didn’t have a good experience buying or selling with Dawson’s, wouldn’t recommend to anyone. Friends have had similar experiences, disappointing.

Reply from agent

Hello Gwenno Sorry to hear you feel you didn’t have a good experience with us. It would be great if we had the chance to discuss your experience directly with you so we can ensure that such issues would not arise again. We take complaints and poor c…See more

1.00 /5
05.11.2019

By far the WORST estate agents ever known! Not one member of staff have any sort of customer service, avoid 53 PENTREMALWED ROAD at all costs! They don’t fix the problem they just paint over the damp. My daughters £1000 pram had to be thrown because damp issues weren’t solved. Along with numerous of other items. After we terminated our contract, handing the keys back on the 1st they think they can justify charging us 8 days until new tenants move in so the landlord can paint over the issues ????????? because that’s all will be done. 1.5 years we put up with it, you shouldn’t of received rent at all living in this, never mind trying to get money out of us when we’ve handed the keys back! INSPECTIONS every 3 months are a load of s***. Don’t know why you waste the time giving these people job titles as they just think they are doing you a favour (as they’ve stated numerous of times) “not like it’s there job or anything” AVOID AVOID AVOID

1.00 /5
30.09.2019

We have been reporting issues in our property for nealy 2 years now, at every 3 month inspection and several times in between. The main issue concerning us is a leaking conservatory, every single time it rains, it floods! Each time we are told 'a report has been logged', 'someone will be sent out soon', nothing has EVER been done and these issues have now escalate to the point where 1 room of our house is coated in black mould and the walls are falling off (photos attached). This is just one of the many problems we've reported and Dawsons has done NOTHING. Our 3 young children live in this house with us, it is unsafe for them and we will be reporting this to environmental health and our local councillor. Absolutely abismal, if this had be rectified when we first reported NEARLY 2 YEARS AGO, we wouldn't be in this situation. Stay well away from Dawsons.

Reply from agent

Hi Claire We are sorry to hear of your frustrations at the property, and aware both our maintenance team along with the properties managing office at morriston are dealing with your issues ongoing and are in close contact with you in relation to these …See more

1.00 /5
29.09.2019

Rented with them years ago always unhelpful and nothing ever get sorted but I should thank them as it pushed me to buy my own house, avoiding any being sold by them of course

Reply from agent

Sorry you feel you did not receive a good service with Dawsons. Whilst we always strive to offer the best service possible, we do appreciate sometimes circumstances of a transaction do not work in everyone’s favour. We would like to fully understand t…See more

Contact details
Sales Phone:

01792 299655

Opening hours

Unknown

Address

90 Gower Road, Sketty, Swansea, SA2 9BZ, Wales, UK, SA2

The suburban district of Sketty is located about 2 miles to the west of the Swansea City Centre. Sketty is within walking distance of Swansea University, Singleton Hospital, Wales's Olympic pool, Olchfa School, Gower College and Swansea bay. In addition we are surrounded by many local amenities, independent coffee shops, local pubs and bars, award winning restaurants and Singleton park which plays host to various events/concerts including BBC Proms. We are delighted to have been awarded GOLD for 'Letting Agent of the Year 2015' – by the Sunday Times.

Our team

Mrs Alison Morris

Sketty Office

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