We couldn’t be happier with the service from Quealy & Co. We purchased our first house and completed in December. Lee sorted all the viewings and Lucy kept us informed all the way through the paperwork process. The team were always professional, proactive, and always available to answer questions or offer reassurance and kept everything moving smoothly with clear and timely communication. The welcome box was a lovely touch giving us some essentials for the first few days (tea, coffee, biscuits, laundry detergent etc). From start to finish, the whole experience was 5 star - efficient, stress-free, and handled with real care. I would highly recommend Quealy & Co to anyone looking to buy a new home in Sittingbourne.

As a small time developer for many years I have dealt with many different estate agents in different areas and can honestly say I found Quealy & Co. the most proactive and helpful making the sales process simple. My only complaint would be that they do not cover a larger area so I can use them for future projects. Thank you, definitely recommend.

I am a first time buyer and was placed in very capable, safe hands with Quealy. I purchased a leasehold property which took just under 12 weeks, all thanks to superb service and care from Lee Garlick and Lisa Pacitti. It is very clear that providing outstanding customer service is at the forefront of their minds, demonstrated through their thorough communication and general conscientiousness. The team went above and beyond to ensure a smooth purchase, providing regular updates throughout (Athena especially!) and being quick to respond to general queries. There was a hiccup along the way (through no fault of Quealy) but was resolved in a very timely manner with the help of Lisa and Lee’s speedy communication and genuine care. I felt very much taken care of along the way and will recommend Quealy to others going forward. Thank you very much, team.

I would like to take this time to share my positive feedback on Holly, who is a credit to your business. Since first being in contact with her following an unsuccessful viewing, Holly has been nothing but attentive to mine and my fiancée’s needs, carefully trying to understand our situation and aspirations, to match appropriate properties to us. She has dealt with us in a non-pressured, conversational manner which cut through what can often feel like an underlying falseness when it comes to Estate Agency. This is a credit to her, to you, and frankly a breath of fresh air in a business that people do not overly like to deal with. Furthermore, I cannot sing Holly’s praises enough when it comes to our situation where we were recently bereaved. She made sure not to pressure us, whilst staying regularly in touch to support us through a process we needed to carry on with regardless. She even gave us a card with her condolences contained, which is undoubtedly the nicest act I have ever known from an Estate Agent. Holly would be a credit to any business, so I truly hope she is recognised for the very human, understanding approach she delivers and we are extremely grateful for her support. Kind Regards, Dan

Working with Quealy & Co. Has been an amazing experience from start to finish, I can’t thank Nicola more, she was incredibly knowledgable and helpful. She walked me through the entire process and was always available for any questions I had. 5 stars is not enough for the service I received from everybody, especially Nicola!

Quealys and im particular Nicola made selling my home as easy as it could be. She was professional throughout the sale process, helped overcome a few hurdles and made a stressful time much easier to cope with. Thank you.

A big thank you to Lucy Byng for helping us with the house buying process. She was friendly, helpful and profession throughout and was always easy to reach by phone or email. I would have no hesitation in recommending Lucy.

Everyone I engaged with has been highly professional including Holly and Raf. We had a viewing with Danielle and she was very friendly and knowledgable. She gave us lots of information on the house, the area and the buying process, which we found very useful. Although the vendor wasn’t at the viewing, it was clear Danielle had built an excellent rapport with them, and knew all the ins and outs of the property. She was able to answer all our questions and didn’t make us feel as though we were being rushed. It was clear she was an exceptional agent and we valued her insight.

Friendly and kind stuff. They have helped he a lot and are fast responding to all my questions.

Excellent customer service from enquiries about viewings to the actual viewing. Easy no nonsense application and reference service all online. Staff very polite and professional. Excellent experience from start to end, I highly recommend.