No professionalism at all in dealing with their tenants. Do not care about issues/ problems, & no interest in trying to fix anything..NegativeResponsiveness, Professionalism

Wrecked our purchase with absolutely no regard to how underhand and unprofessional it was. I would avoid any property transaction if this company was involved anywhere in the chain.NegativeQuality, Professionalism

If you have problem with your property then you would expect some kind of help. These guys had no interest at all whatsoever. What a shame especially when judging all of the 5 star reviews on here. Definitely won't recommend anyone to this company.NegativeResponsiveness, Professionalism

This company seems to promise everything and when it comes to actually delivering their promises when there is problems they are not professional at all. Blaming the tenants for the problem without offering any solutions to fixing and amending the property and the relationship with the tenant. Avoid and make sure you check everywhere especially damp walls and mould. Easy to cover up with a fresh lick of paint !NegativeResponsiveness, Quality, Professionalism

Absolutely awful company to deal with if you are a tenant. They let properties that are unfit for rental even after serious issues have been highlighted by professional contractors. The landlord is not interested in the welfare of his tenants, only lining his pocket! All dealings with them were stressful and frustrating. Staff are rude, unhelpful, dismissive and lack people skills and empathy.NegativeResponsiveness, Quality, Professionalism, Value

Shocking company , broken promises, cannot sort stuff out for you … they take forever to help you out … if you want something done rite .. don’t use them

They "forgot" to return our deposit for 7 years. We'd moved out of the properly 7 years ago and they only recently thought to return the deposit in 2020.NegativeQuality, Professionalism, Value

I rent a flat from this company.2 years I been good tenant and i keep the flat spotless clean when I finish the contract they told me i paint the walls in one of the bedroom and they charge me for it.I don't recommend no one this company.NegativeResponsiveness, Quality, Professionalism, Value

Avoid at all cost. They are completely clueless. We have enquired about 7 properties for sale , 2 weeks later no viewings confirmed . Chased them up to be told by Zoe that If I have not sold my current property yet I wont be able to view the one we both liked and they are advertising. She called us “ un- proceedable”. We viewed the other property they are listing But with a different agency as we could not wait for these incompetent people another week. Week later We are told by Rebecca -“ the vendor does not wish anyone who hasn't sold yet To view the property” 😂 they are so bad that it actually makes me wonder whether they even want to sell their properties . I will be making sure their clients are aware of their proceedings and the fact that a simple booking of a viewing is becoming a task that they cant complete. They are rude and not qualified!! They are a silly agents , probably earning peanuts but acting like they own the place thinking they can get away with being rude. Keep away from them whether you are buying or selling as they are not worth your time and money !!

The most worst agency customers service I book an appointment and not any unswer ....😡😡😡NegativeQuality, Professionalism