We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Christopher Russell

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

selling incorrect information - do not use! and do not use any company that pays these cretins for missinformation

1.00 /5

If you are a landlord DO NOT use this agency. Constant lies and gaslighting caused ongoing issues for our property. Very efficient when they want your business but after that just ghost you. LANDLORDS BEWARE If I could give zero stars I would

1.00 /5

I’ve been a customer with Dezrez for 15 years and whilst I’ve only used selected parts of it, preferring to use our existing in house system, it has sufficed for my requirements. The purpose of this review is to warn prospective clients that Rezi don’t offer any options other than a fixed two year contract followed by an automatic further two year contract which is subject to 60 days notice. Neither do they send out any reminder at all that the existing contract is coming up for renewal which was the least I would have expected from any company. As a consequence having received an unexpected offer and sold my business I’m obliged to pay further 15 months subscription for precisely nothing When I was closing down all the accounts, whilst every other company simply thanked me for my custom Rezi reminded me I was locked in until December 2025. End of. I did send them a copy of this review to check its accuracy but they haven’t chosen to reply. Regrettably I couldn’t recommend this company, not because of their product but because of their attitude.

Reply from agent

Thank-you for your feedback. Our Terms and Conditions, including contract lengths, are very clearly communicated upfront to all our customers. Additionally, our Customer Support Team are available via phone or chat to answer any queries including licence end dates. We’re sad to see you go after being a long term Dezrez customer, having already given a gesture of goodwill as a thank-you for your business. We wish you all the best for the future.

1.00 /5

End user improvement suggestions: I see that in Switzerland, ever more real estate agents use Giraffe as the …

1.00 /5

Giraffe 360 – Misleading Sales Tactics, Poor Quality, and Costly Mistake I run a 100% by referral real estate business and invested in Giraffe 360 after an impressive sales pitch that promised a top-tier, all-in-one solution for …

1.00 /5

Company is absolute garbage. Wouldn’t recommend this trash to anyone.

1.00 /5

It appears that once you place an order the work is issued to an overseas agent, this makes communication very difficult using broken English, in addition there is a total lack of knowledge relating to search terms, English pronunciation of local areas and cities, despite complaints and many requests for contact by a UK based contact they simply do not engage.

Reply from agent

We're sorry to hear about your concerns and truly value your input. With our experience and deep local knowledge, our team worked diligently to secure top rankings for 3 of the 5 targeted keywords through strategic SEO efforts. We appreciated your LinkedIn post highlighting the SEO improvements: https://www.linkedin.com/posts/activity-7261800782297972737-4JMO Our team tried to reach you several times via email, but we haven’t heard back and are still waiting for your response. We’d be happy to discuss any concerns and remain committed to delivering a service that meets your expectations.

1.00 /5

Spam letters about removals. Data sourced from this company…

1.00 /5

Do not do business with these people. Two weeks after I signed up i was told to check the small print and discover that it's a fixed contract. You pay £120 (in my case) every week for six months, no flexibility, no cancellation clause. They started the campaign without go ahead on artwork and refused to filter by home value as stated in my contract. Aggravating account manager whose only interest is seeing the contract out. 4 months in, zero calls or emails from clients. I hate this company.

1.00 /5

Keep getting invitations to coffee mornings at a scamming old folks home, addressed to someone who doesn't exist so can't unsubscribe. One of these days I'm going to show up for the canapes and spoil their sales pitch

Contact details
Opening hours

Unknown

Address

33 The Oval, Sidcup, Kent, DA15 9ER, South East, UK, DA15

Our team

Russell Gibbs

Tenancy Deposit Scheme

No marketing information available

No awards information available

No marketing information available

No awards information available