Not even one star. Street ahead sell very well, then tell you to review them 5 stars straight after that. however, when you have problems like we have for the past near 6 months, they cannot help you. We have been without keys and important maintenance now for 6 months which has been anything but a positive experience. The property management team appear to be lazy as they don't actually do anything to help and sometimes even ignore emails and don't call back. Never use Streets ahead is my recommendation.

We have had a very unpleasant experience while dealing with the branch manager for Sidcup / Bexley. We have been looking for properties to buy in this region and found that the agency carries out the entire sale operation deceitfully. They …

I wouldn't trust these guys at all. I got them to rent out my property but not only did they fail to place a rental payment into my account...making me miss a mortgage payment! Luckily, the bank was OK with it and allowed me to make the …

I wouldn't trust these guys at all. I got them to rent out my property but not only did they fail to place a rental payment into my account...making me miss a mortgage payment! Luckily, the bank was OK with it and allowed me to make the payment a few days after. I learnt after that the tenant had actually made the payment in time, it was Christopher Russell that failed to pass this on! The last draw was charging me for the renewal of a rental contract that had not even happened. Our tenant had never been approached for renewal or signed any renewal contract. They kept the money though and to date still haven't returned it. Needless to say, we decided to ditch them and deal directly with our tenant, who also didn't like them much either. It's a shame but totally lost trust in them.

Extremely untrustworthy agency

We have had a very unpleasant experience while dealing with the branch manager for Sidcup / Bexley. We have been looking for properties to buy in this region and found that the agency carries out the entire sale operation deceitfully. They try and create a bidding war amongst the people who are interested in a purchase. They conceal the highest bid and ask all bidders to keep raising the price till the end without revealing the price to owners. This blind bidding pattern is misleading the buyers and they end up offering much more than the evaluated price. The strategy is harmful for the market in general, leading to future fail in the sale process and wasting of people's valuable time. Manager came across a bit rude and impolite during the entire handling and phone conversations. I suggest the partners of the firm look into this. Also the prospective buyers, don't fall into the trap of blind bidding. It is your right to know what you are bidding against. No other agency I have encountered carries out the sale process so dis-tastefully.

Do not ever use them. On surface great but we did their job for them. Terrible from start to finish. We paid for them to obtain references and collect our rent. References were incorrect and i had to check them and i had to chase our late rent every month. We received our deposit at the end immediately, before the inventory was completed, which was strange as it should have been in a holding account, which requires notice and we were told the inventory had been done, it hadn't and the agent came unauthorized when were in the property!!!

Another bunch of loathsome email spamming numpties. Don't you just hate them!!!