Not the most helpful. But polite.
Reply from John Shepherd - Shirley: Dear Mr Smallwood,
We are disappointed to hear you feel this way. We have tried to locate your … More
John Shepherd - Shirley
6/8 Drury Lane, Shirley, B91 3BD, UK, B91
Featured
Claimed branch
4.4
1,587 reviews
Recent reviews
A selection of reviews, highest rated first. Not every review may be shown.
The client onboarding experience from a landlord’s perspective was excellent, but unfortunately that level of attention to detail and communication did not continue once the tenancy began. …
Reply from John Shepherd - Shirley: Thank you for taking the time to share your feedback, Katie. We are pleased to hear that your initial onboarding experience as a landlord was a positive one however, we are sorry to learn that your experience once the tenancy commenced did … More
A friend of mine called up about a property they advertised and they was informed of her situation as she claims benefits and they wanted her to have savings and was so unhelpful towards her to find any sort of property as far as I’m …
I usually only write positive reviews for exceptional service but feel compelled to write this review for small landlords considering employing Solihull Lettings to manage their property. I have worked with JS for four years but found a …
Reply from John Shepherd - Shirley: Thank you for sharing your experience with us Frances. We are truly sorry to hear about the decline in service you have encountered, including communication issues and high quotes. We value your feedback and would appreciate the chance to … More
Asked them to value our house, left a message with an agent for them to call back - never did. How can you trust theyll respond to enquiries on your property if they cant have the courtesy to callback to the sellers??
Reply from John Shepherd - Shirley: Thank you for sharing your experience with us James. We sincerely apologise for the lack of communication regarding your house valuation request. We pride ourselves on being professional and communicative, and we regret that we fell short … More
As if a 3 bed 2 bathroom property on hillwood avenue, shirley is actually a 3 bedroom and 1 bathroom. …
Reply from John Shepherd - Shirley: Thank you for sharing your experience, Craig. We apologise for the confusion regarding the property listing. We will flag this with our team to ensure it is updated as soon as possible.
🚨Unprofessional & unethical Estate Agent I engaged this agency to market my property following a 10-year tenancy, at …
Reply from John Shepherd - Shirley: Thank you for sharing your review. We sincerely apologise for the lack of communication and the issues you have faced. We strive to provide reliable guidance and professional support, and we regret that we fell short in your case. I have … More
I arranged over 1 week ago to have my house valued by John Shepherd Solihull and provided a guide on the expected valuation based on good local knowledge of similar property values and market activity in the local area. I am flabbergasted …
Reply from John Shepherd - Shirley: Thank you for sharing your experience and we are sorry to hear your frustrations that you have faced. We would appreciate the opportunity to discuss your concerns further, so please feel free to reach out to us
Countless complaints from elderly vulnerable neighbours about a tenant of theirs, dog left alone barking all night, drug use, smell coming from apartment aswell as police and RSPCA knocking doors regarding her and they refuse to do …
Reply from John Shepherd - Shirley: Thank you for sharing your experience. We sincerely apologise for the distress caused to your neighbours. We strive to be a reliable and communicative team, and we regret that we did not meet your expectations. Please feel free to reach out to us directly to discuss this matter further.
About John Shepherd - Shirley
At John Shepherd, we provide top-quality expertise to landlords and sellers looking to sell or let their property in the West Midlands. With 30 years of property experience, we understand what you want from an estate agent, and our advice to you will be as unique as your property. If you’re searching for estate agents in the Shirley area, then look no further than John Shepherd. We’re on hand to match your property to the best prospective buyers and tenants, and our team in the West Midlands will work hard to showcase your home or investment property. John Shepherd is an award-winning estate agent covering the West Midlands, Warwickshire, Worcestershire and Staffordshire and you can benefit from our extensive knowledge of the Shirley area with our locally-based team by getting in contact with us today.
Website: https://www.johnshepherd.com/
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