Curchods Shepperton
58 High Street, Shepperton, Surrey, TW17 9AU, South East, UK, TW17
Claimed branch
unable to cancel, keep getting charged, customer service is useless.
Reply from Curchods Shepperton: Hi there,
Sorry to hear you had a bad experience, which resulted in leaving us a review.
We can see your attempt to cancel in January for your last business number with us - and then you did get charged again. We have immediately refunded the amount paid on 19th January. It looks like you had one seat left in your account but the cancellation didn't go through - which has now been processed by you.
There is a red 'Cancel' button in the bottom left of your Dashboard, and you can email us/speak to us on Live Chat to cancel your account - there are multiple areas in which you can cancel, but that said - we apologise if you found it difficult. Our Live Chat is available between 9-5pm, Monday-Friday, too, for any issues you may have had during your account.
Thank you for using our service over the past year, and apologies if you felt the service fell short of what you expected.
We wish you and your business well.
About Curchods Shepperton
Our estate agents in Shepperton specialise in the sales and letting of residential properties in Shepperton, Littleton, Sunbury-on-Thames, Upper and Lower Halliford, Ashford and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in Shepperton.
Shepperton is a charming riverside town offering a mix of period cottages, modern family homes, and prestigious properties along the Thames. The area is highly sought after for its excellent local schools, including St Nicholas CofE and Thamesmead School, making it a popular choice for families. With a strong property market and a variety of homes to suit different lifestyles, Shepperton attracts both buyers and investors alike.
The town benefits from fantastic transport links, with Shepperton railway station providing direct services to London Waterloo, and easy access to the M3, M25, and Heathrow Airport. Combined with its picturesque setting, strong community feel, and abundance of local amenities, Shepperton remains one of Surrey’s most desirable places to live.
Website: http://curchods.com/estate-agents/shepperton
